I just bought DJI Osmo 3X, I'd opened the box, down load DJI app on my iphone, then follow camara set up tutorial, but I haven't being able to see OSMO_XXXXX wifi on my iphone, I have try in multiple devices, still not see it.

Hello.
Please check the connection between the handle and the gimbal. How do the LEDs on the handle work?
Do you mean this set up tutorial?


Wait for your further information.

Hi have you been through the activation steps for the osmo? or if you are just starting maybe follow Tim's Tutorial videos here, http://forum.dji.com/thread-34425-1-1.html

Maybe it came with the WiFi turned off?
Small tutorial on how to reset settings:
http://www.osmo-guide.co.uk/2015 ... ings-on-a-dji-osmo/

DJI-Adela Posted at 2016-6-18 22:15
Hello.
Please check the connection between the handle and the gimbal. How do the LEDs on the handle  ...

I try to update Firmware manually using the SD micro card, and I am getting the following error message

========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: OSMO_FW_V01.04.01.80.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

How I can reboot the upgrate?

rodreyes Posted at 2016-6-19 13:46
I try to update Firmware manually using the SD micro card, and I am getting the following error me ...

Hello.
For X3 and the Osmo handle, the latest firmware is v1.6.2.10, please download the latest firmware assistant software and re-upgrade your Osmo' firmware again.
You can review the upgrade guidelines "How to Update Firmware (OSMO)": http://dl.djicdn.com/downloads/o ... e_Guide_en_1225.pdf
Here is the upgrade tutorial for your reference:

If there's any issue, please let me know.
Thanks.

DJI-Adela Posted at 2016-6-19 01:09
Hello.
For X3 and the Osmo handle, the latest firmware is v1.6.2.10, please download the latest fi ...

Still not able to update firmware v1.6.2.10... here is the extended log

[00008749]========== remo-con disconnect. boot(15) ============
[00008813]Packet [C:\OSMO_FW_V01.06.02.10.bin] detected, card sn [0x71621202].
[00008849]Packet upgrade start...

[00008896]Packet checking...
[00008934]Packet vlink 01.06.0210 <-> 01.05.0200.
[00008970]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00009008]Done.

[00009045]Version checking[1]...
[00021592][07 00][00] device not detected.
[00021644][08 00][00] v2.14.9.26 -> v2.14.9.42 need upgrade.
[00021682][01 00][00] v2.29.4149 -> v2.65.5033 need upgrade
[00021815][01 01][00] v2.29.4149 -> v2.65.5033 need upgrade
[00021880][04 00][00] v1.29.0.0 -> v1.29.0.92 need upgrade.
[00021936][09 00][00] v0.0.0.62 -> v0.0.0.81 need upgrade.
[00021972]Done.

[00028543]Waiting for user confirm...
[00038579]Timeout, start upgrade automatically.

[00038660]Firmware upgrading[1]...
[00044672][01 00] Firmware upgrade start...
[00024964][01 00] Firmware upgrade finished successfully.
[00025004]Done.

[00025047]Packet [C:\OSMO_FW_V01.06.02.10.bin] resumed, card sn [0x71621202].
[00025090]Packet vlink 01.06.0210 <-> 01.05.0200.
[00025126]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00025170]Version checking[2]...
[00037720][07 00][00] device not detected.
[00037773][08 00][00] v2.14.9.26 -> v2.14.9.42 need upgrade.
[00037810][01 00][05] v2.65.5033 -> v2.65.5033
[00037850][01 01][00] v2.29.4149 -> v2.65.5033 need upgrade
[00037894][04 00][00] v1.29.0.0 -> v1.29.0.92 need upgrade.
[00037945][09 00][00] v0.0.0.62 -> v0.0.0.81 need upgrade.
[00037988]Done.

[00038024]Firmware upgrading[2]...
[00038121][01 01] Firmware upgrade start...
[00048424][01 01] Firmware upgrade finished successfully.
[00049108][08 00] Firmware upgrade start...
[00559045][08 00] Firmware upgrade finished successfully.
[00559115][09 00] Firmware upgrade start...
[00658580][09 00] Firmware upgrade finished successfully.
[00658647][04 00] Firmware upgrade start...
[00721016][04 00] Firmware upgrade finished successfully.
[00721053]Done.

[00721092]Version checking[3]...
[00733629][07 00][00] device not detected.
[00733680][08 00][05] v2.14.9.42 -> v2.14.9.42
[00733720][01 00][05] v2.65.5033 -> v2.65.5033
[00733765][01 01][05] v2.65.5033 -> v2.65.5033
[00733806][04 00][05] v1.29.0.92 -> v1.29.0.92
[00733884][09 00][05] v0.0.0.81 -> v0.0.0.81
[00733920]Packet upgrade failed at version checking.



[00008671]========== remo-con disconnect. boot(15) ============
[00008713]Packet [C:\OSMO_FW_V01.06.02.10.bin] detected, card sn [0x71621202].
[00008834]Packet upgrade start...

[00008879]Packet checking...
[00008922]Packet vlink 01.06.0210 <-> 01.05.0200.
[00008962]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00008997]Done.

[00009046]Version checking[1]...
[00021583][07 00][00] device not detected.
[00021642][08 00][00] v2.14.9.42 -> v2.14.9.42
[00021680][01 00][00] v2.65.5033 -> v2.65.5033
[00021723][01 01][00] v2.65.5033 -> v2.65.5033
[00021768][04 00][00] v1.29.0.92 -> v1.29.0.92
[00021825][09 00][00] v0.0.0.81 -> v0.0.0.81
[00023864]Packet upgrade failed at version checking.



[00008577]========== remo-con disconnect. boot(0) ============
[00008615]Packet [C:\OSMO_FW_V01.04.01.80.bin] detected, card sn [0x71621202].
[00008654]Packet upgrade start...

[00008705]Packet checking...
[00008745]Packet vlink 01.04.0180 <-> 01.02.0160.
[00008788]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00008825]Done.

[00008871]Version checking[1]...
[00008909]Packet upgrade stopped, enter sleep mode.



[00008746]========== remo-con disconnect. boot(15) ============
[00008788]Packet [C:\OSMO_FW_V01.04.01.80.bin] detected, card sn [0x71621202].
[00008825]Packet upgrade start...

[00008876]Packet checking...
[00008916]Packet vlink 01.04.0180 <-> 01.02.0160.
[00008955]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00009000]Done.

[00009036]Version checking[1]...
[00021583][07 00][00] device not detected.
[00021630][08 00][00] v2.14.9.42 -> v2.14.9.37
[00021671][01 00][00] v2.65.5033 -> v2.47.4492
[00021760][01 01][00] v2.65.5033 -> v2.47.4492
[00021807][04 00][00] v1.29.0.92 -> v1.29.0.63
[00021869][09 00][00] v0.0.0.81 -> v0.0.0.73
[00023915]Packet upgrade failed at version checking.



[00008749]========== remo-con disconnect. boot(15) ============
[00008791]Packet [C:\OSMO_FW_V01.04.01.80.bin] detected, card sn [0x71621202].
[00008828]Packet upgrade start...

[00008878]Packet checking...
[00008918]Packet vlink 01.04.0180 <-> 01.02.0160.
[00009051]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00009098]Done.

[00009133]Version checking[1]...
[00021686][07 00][00] device not detected.
[00021741][08 00][00] v2.14.9.42 -> v2.14.9.37
[00021787][01 00][00] v2.65.5033 -> v2.47.4492
[00021851][01 01][00] v2.65.5033 -> v2.47.4492
[00021902][04 00][00] v1.29.0.92 -> v1.29.0.63
[00021957][09 00][00] v0.0.0.81 -> v0.0.0.73
[00024002]Packet upgrade failed at version checking.



[00008737]========== remo-con disconnect. boot(15) ============
[00008802]Packet [C:\OSMO_FW_V01.04.01.80.bin] detected, card sn [0x71621202].
[00008843]Packet upgrade start...

[00008891]Packet checking...
[00008933]Packet vlink 01.04.0180 <-> 01.02.0160.
[00008975]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00009015]Done.

[00009055]Version checking[1]...
[00021612][07 00][00] device not detected.
[00021664][08 00][00] v2.14.9.42 -> v2.14.9.37
[00021712][01 00][00] v2.65.5033 -> v2.47.4492
[00021749][01 01][00] v2.65.5033 -> v2.47.4492
[00021846][04 00][00] v1.29.0.92 -> v1.29.0.63
[00021905][09 00][00] v0.0.0.81 -> v0.0.0.73
[00023948]Packet upgrade failed at version checking.



[00008758]========== remo-con disconnect. boot(15) ============
[00008796]Packet [C:\OSMO_FW_V01.04.01.80.bin] detected, card sn [0x71621202].
[00008844]Packet upgrade start...

[00008887]Packet checking...
[00008934]Packet vlink 01.04.0180 <-> 01.02.0160.
[00008973]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00009039]Done.

[00009079]Version checking[1]...
[00021622][07 00][00] device not detected.
[00021682][08 00][00] v2.14.9.42 -> v2.14.9.37
[00021728][01 00][00] v2.65.5033 -> v2.47.4492
[00021767][01 01][00] v2.65.5033 -> v2.47.4492
[00021818][04 00][00] v1.29.0.92 -> v1.29.0.63
[00021883][09 00][00] v0.0.0.81 -> v0.0.0.73
[00023928]Packet upgrade failed at version checking.



[00008675]========== remo-con disconnect. boot(15) ============
[00008714]Packet [C:\OSMO_FW_V01.04.01.80.bin] detected, card sn [0x71621202].
[00008833]Packet upgrade start...

[00008884]Packet checking...
[00008927]Packet vlink 01.04.0180 <-> 01.02.0160.
[00008972]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00009013]Done.

[00009052]Version checking[1]...
[00021612][07 00][00] device not detected.
[00021669][08 00][00] v2.14.9.42 -> v2.14.9.37
[00021717][01 00][00] v2.65.5033 -> v2.47.4492
[00021757][01 01][00] v2.65.5033 -> v2.47.4492
[00021807][04 00][00] v1.29.0.92 -> v1.29.0.63
[00021884][09 00][00] v0.0.0.81 -> v0.0.0.73
[00023926]Packet upgrade failed at version checking.



[00008682]========== remo-con disconnect. boot(15) ============
[00008723]Packet [C:\OSMO_FW_V01.04.01.80.bin] detected, card sn [0x71621202].
[00008773]Packet upgrade start...

[00008818]Packet checking...
[00008869]Packet vlink 01.04.0180 <-> 01.02.0160.
[00008909]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00008950]Done.

[00008998]Version checking[1]...
[00021545][07 00][00] device not detected.
[00021600][08 00][00] v2.14.9.42 -> v2.14.9.37
[00021644][01 00][00] v2.65.5033 -> v2.47.4492
[00021688][01 01][00] v2.65.5033 -> v2.47.4492
[00021734][04 00][00] v1.29.0.92 -> v1.29.0.63
[00021801][09 00][00] v0.0.0.81 -> v0.0.0.73
[00023846]Packet upgrade failed at version checking.



[00010170]========== remo-con disconnect. boot(15) ============
[00010208]Packet [C:\OSMO_FW_V01.04.01.80.bin] detected, card sn [0x71621202].
[00010248]Packet upgrade start...

[00010317]Packet checking...
[00010358]Packet vlink 01.04.0180 <-> 01.02.0160.
[00010400]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00010439]Done.

[00010483]Version checking[1]...
[00023023][07 00][00] device not detected.
[00023082][08 00][00] v2.14.9.42 -> v2.14.9.37
[00023121][01 00][00] v2.65.5033 -> v2.47.4492
[00023159][01 01][00] v2.65.5033 -> v2.47.4492
[00023207][04 00][00] v1.29.0.92 -> v1.29.0.63
[00023270][09 00][00] v0.0.0.81 -> v0.0.0.73
[00025336]Packet upgrade failed at version checking.



[00009717]========== remo-con disconnect. boot(15) ============
[00009757]Packet [C:\OSMO_FW_V01.06.02.10.bin] detected, card sn [0x71621202].
[00009804]Packet upgrade start...

[00009849]Packet checking...
[00009900]Packet vlink 01.06.0210 <-> 01.05.0200.
[00009940]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00009982]Done.

[00010022]Version checking[1]...
[00022574][07 00][00] device not detected.
[00022626][08 00][00] v2.14.9.42 -> v2.14.9.42
[00022674][01 00][00] v2.65.5033 -> v2.65.5033
[00022714][01 01][00] v2.65.5033 -> v2.65.5033
[00022765][04 00][00] v1.29.0.92 -> v1.29.0.92
[00022814][09 00][00] v0.0.0.81 -> v0.0.0.81
[00024859]Packet upgrade failed at version checking.



[00009690]========== remo-con disconnect. boot(15) ============
[00009738]Packet [C:\OSMO_FW_V01.06.02.10.bin] detected, card sn [0x71621202].
[00009779]Packet upgrade start...

[00009832]Packet checking...
[00009873]Packet vlink 01.06.0210 <-> 01.05.0200.
[00009940]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00009981]Done.

[00010026]Version checking[1]...
[00022577][07 00][00] device not detected.
[00022632][08 00][00] v2.14.9.42 -> v2.14.9.42
[00022671][01 00][00] v2.65.5033 -> v2.65.5033
[00022716][01 01][00] v2.65.5033 -> v2.65.5033
[00022770][04 00][00] v1.29.0.92 -> v1.29.0.92
[00022829][09 00][00] v0.0.0.81 -> v0.0.0.81
[00024868]Packet upgrade failed at version checking.



[00009707]========== remo-con disconnect. boot(15) ============
[00009776]Packet [C:\OSMO_FW_V01.06.02.10.bin] detected, card sn [0x71621202].
[00009812]Packet upgrade start...

[00009864]Packet checking...
[00009904]Packet vlink 01.06.0210 <-> 01.05.0200.
[00009949]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00009990]Done.

[00010036]Version checking[1]...
[00022577][07 00][00] device not detected.
[00022626][08 00][00] v2.14.9.42 -> v2.14.9.42
[00022669][01 00][00] v2.65.5033 -> v2.65.5033
[00022818][01 01][00] v2.65.5033 -> v2.65.5033
[00022869][04 00][00] v1.29.0.92 -> v1.29.0.92
[00022925][09 00][00] v0.0.0.81 -> v0.0.0.81
[00024969]Packet upgrade failed at version checking.



[00009697]========== remo-con disconnect. boot(15) ============
[00009743]Packet [C:\OSMO_FW_V01.06.02.10.bin] detected, card sn [0x71621202].
[00009784]Packet upgrade start...

[00009838]Packet checking...
[00009877]Packet vlink 01.06.0210 <-> 01.05.0200.
[00009919]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00009991]Done.

[00010041]Version checking[1]...
[00022578][07 00][00] device not detected.
[00022630][08 00][00] v2.14.9.42 -> v2.14.9.42
[00022678][01 00][00] v2.65.5033 -> v2.65.5033
[00022719][01 01][00] v2.65.5033 -> v2.65.5033
[00022775][04 00][00] v1.29.0.92 -> v1.29.0.92
[00022830][09 00][00] v0.0.0.81 -> v0.0.0.81
[00024876]Packet upgrade failed at version checking.



[00009831]========== remo-con disconnect. boot(15) ============
[00009873]Packet [C:\OSMO_FW_V01.06.02.10.bin] detected, card sn [0x71621202].
[00009925]Packet upgrade start...

[00009978]Packet checking...
[00010026]Packet vlink 01.06.0210 <-> 01.05.0200.
[00010070]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00010119]Done.

[00010164]Version checking[1]...
[00022721][07 00][00] device not detected.
[00022778][08 00][00] v2.14.9.42 -> v2.14.9.42
[00022825][01 00][00] v2.65.5033 -> v2.65.5033
[00022868][01 01][00] v2.65.5033 -> v2.65.5033
[00022921][04 00][00] v1.29.0.92 -> v1.29.0.92
[00022988][09 00][00] v0.0.0.81 -> v0.0.0.81
[00025037]Packet upgrade failed at version checking.



[00009937]========== remo-con disconnect. boot(0) ============
[00009987]Packet [C:\OSMO_FW_V01.06.02.10.bin] detected, card sn [0x71621202].
[00010029]Packet upgrade start...

[00010084]Packet checking...
[00010126]Packet vlink 01.06.0210 <-> 01.05.0200.
[00010179]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00010221]Done.

[00010266]Version checking[1]...
[00022916][07 00][00] device not detected.
[00022978][08 00][00] v2.14.9.42 -> v2.14.9.42
[00023050][01 00][00] v2.65.5033 -> v2.65.5033
[00023100][01 01][00] v2.65.5033 -> v2.65.5033
[00023166][04 00][00] v1.29.0.92 -> v1.29.0.92
[00023229][09 00][00] v0.0.0.81 -> v0.0.0.81
[00025270]Packet upgrade failed at version checking.



[00010053]========== remo-con disconnect. boot(15) ============
[00010093]Packet [C:\OSMO_FW_V01.04.01.80.bin] detected, card sn [0x71621202].
[00010137]Packet upgrade start...

[00010197]Packet checking...
[00010249]Packet vlink 01.04.0180 <-> 01.02.0160.
[00010292]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00010337]Done.

[00010390]Version checking[1]...
[00022932][07 00][00] device not detected.
[00022999][08 00][00] v2.14.9.42 -> v2.14.9.37
[00023042][01 00][00] v2.65.5033 -> v2.47.4492
[00023089][01 01][00] v2.65.5033 -> v2.47.4492
[00023138][04 00][00] v1.29.0.92 -> v1.29.0.63
[00023205][09 00][00] v0.0.0.81 -> v0.0.0.73
[00025250]Packet upgrade failed at version checking.



[00008587]========== remo-con disconnect. boot(15) ============
[00008638]Packet [C:\OSMO_FW_V01.06.02.10.bin] detected, card sn [0x725e2b4c].
[00008680]Packet upgrade start...

[00008735]Packet checking...
[00008777]Packet vlink 01.06.0210 <-> 01.05.0200.
[00008822]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00008869]Done.

[00008916]Version checking[1]...
[00021460][07 00][00] device not detected.
[00021521][08 00][00] v2.14.9.42 -> v2.14.9.42
[00021565][01 00][00] v2.65.5033 -> v2.65.5033
[00021607][01 01][00] v2.65.5033 -> v2.65.5033
[00021662][04 00][00] v1.29.0.92 -> v1.29.0.92
[00021717][09 00][00] v0.0.0.81 -> v0.0.0.81
[00023760]Packet upgrade failed at version checking.



[00008587]========== remo-con disconnect. boot(15) ============
[00008637]Packet [C:\OSMO_FW_V01.06.02.10.bin] detected, card sn [0x725e2b4c].
[00008680]Packet upgrade start...

[00008735]Packet checking...
[00008873]Packet vlink 01.06.0210 <-> 01.05.0200.
[00008922]Record vlink 01.00.0119 <-> 01.00.0118 (flow = 0).
[00008972]Done.

[00009020]Version checking[1]...
[00021578][07 00][00] device not detected.
[00021637][08 00][00] v2.14.9.42 -> v2.14.9.42
[00021688][01 00][00] v2.65.5033 -> v2.65.5033
[00021730][01 01][00] v2.65.5033 -> v2.65.5033
[00021789][04 00][00] v1.29.0.92 -> v1.29.0.92
[00021846][09 00][00] v0.0.0.81 -> v0.0.0.81
[00023888]Packet upgrade failed at version checking.

rodreyes Posted at 2016-6-20 08:08
Still not able to update firmware v1.6.2.10... here is the extended log

[00008749]========== rem ...

Hello.
Thanks for your efforts.
According to above log file, we can find that there might be some physical defect with the WiFi module, I'm afraid you have to return your unit for repair.
Please contact your dealer or email to support.us@dji.com for further process.

Any further feedback would be appreciated.