downie1991
lvl.2
United Kingdom
Offline
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DJI Natalia Posted at 2016-9-9 10:19
Hello Downie, really sorry for your unpleasant experience, our tech support will contact you and hel ...
I have just arrived home from work and was about to pack up the phantom to send back, whilst taking pictures of everything (something i do due to issues with different companys) i noticed that the stickers on the phantom were different, so i pulled everything out and after inspection the phantom battery and rc all have different serial numbers to my original ones(stated on the box). As far as i was aware the rc was the only thing being replaced on the original repair but the gimbal and camera are the only remaining parts of my original phantom. Most worrying the new rma has the original serial number and i have a different craft, so
where is my phantom??
My dji care is also linked to the original serial numbers no?
I dont want to send this drone back for you to claim i have switched out the drones!!
Someone answers please!! |
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