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OSMO Mobile with Disappointing Quality
1014 1 2016-9-20
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Essence
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Flight distance : 15833 ft
Singapore
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I was one of those frustrated with DJI delaying the shipment of my Osmo Mobile, ordered on the 5/09 and it finally got to me today (21/09).But well, when it finally got to me, I was like, it was definitely worth the wait. But I was wrong...


I realised that the OSMO Mobile is not as 'high quality' as DJI claims it to be. I have dark color 'scars' that seem like dried out glue that wouldn't come off, i have fine scratches on the rotational part right above the handheld joystick. Anyone else experiencing this? Kinda disappointing to have received the OSMO Mobile like this after such a long wait.
Could it be rushed orders that resulted in poorer quality products?


Osmo1.jpg Osmo.jpg

These pictures were taken right out of the box.
2016-9-20
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DJI Natalia
Administrator
Flight distance : 318 ft

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Hello sir, really sorry for the inconvenience caused, we will help you handle this case. Please send an e-mail to support@dji.com or chat with our support online: http://www.dji.com/support/product for further help.
2016-9-20
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