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International warranty?
9599 5 2016-10-3
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hihi_shrek
lvl.3

Hong Kong
Offline

Hi there,
Wondering if DJI official product offers international warranty? As I bought one from an authorised dealer in HK during a trip and I am traveling back to New Zealand soon.
Any idea is much appreciated.
Thanks.
2016-10-3
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hihi_shrek
lvl.3

Hong Kong
Offline

no response from DJI at all?
2016-10-3
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DJI-Thor
Administrator
Flight distance : 13602 ft
Offline

Hi, you need to send the drone back to the country where it is bought for a warranty repair.  You can send our drone to our Australia repair center if any accident happens, but that would be a paid repair. Thank you.
2016-10-4
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hihi_shrek
lvl.3

Hong Kong
Offline

thank you for that.
2016-10-4
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DJI Natalia
Administrator
Flight distance : 318 ft

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You could also check the warranty policy on DJI official website:
http://www.dji.com/service/policy
Warranty.png
2016-10-4
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remigi
lvl.1
Flight distance : 487434 ft
Offline

This is not what I was told when I purchased my drone. DJI Online Support Chat told me that it was International Warranty for the first year and not bound to a region.
2016-10-16
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