I guess the bottom line is, like most Chinese manufacturers, DJI is risk adverse. Anticipating initial orders would require spending money before something is actually sold. Taking the approach of "better to have more demand than product, than too much product and not enough demand" to its logical extreme seems to be what DJI has done, and is likely to be the real reason for the delay. In other words, better to promise what you can't deliver and capture sales before our competitor does, AND to use the funds collected before production commences to finance production. Why else have a 3-4 week refund policy? This is very smart, from a purely business perspective. It minimizes risk while maximizing profit and cash flow. Unfortunately, it's we, the buyers, who pay for it. That's why we don't get any reason for the delay, and just the announcement of a delay. It's business as usual in China, and nothing will change that other than a MASSIVE cancellation of orders, which is unlikely to ever happen. There's your truth.

The saddest thing in all this story is that when we'll get our Mavic in 2017, we'll be so happy that we will forget about this story and we'll be the first to jump on the next pre-order available. In a certain way, we are supporting that kind of attitude because at the end, their products are fantastic. It feels like DJI are holding our balls real tight like our wives.

stanhersh44 Posted at 2016-10-18 16:54
Here's an interesting thought:
DJI Plastered a huge Apple logo on their screen and said it will be i ...

That's why I ordered through them. Also I don't get billed till it ships unlike DJI...

Anyone else still waiting for their Microdrone 3.0 Gimbal? Consider yourselves lucky, at least the Mavic exists

msduncanrolltid Posted at 2016-10-18 16:54
At this point they know customers are upset.    They can't conjure drones that don't exist any fast ...

I highly doubt any of this has to do with production issues.  I'm betting the farm on some kind of trademark issue.

v1DZpNf6dBgL Posted at 2016-10-18 13:56
We can do a massive order cancellation and for sure the will give us more information. This is not a ...

On friday afternoon, if i don't have reasonable confidence that I will receive my Mavic before November, then I am cancelling.
If other people happen to do the same thing, then that seems like a reasonable thing to do.

3dflight Posted at 2016-10-19 04:59
I highly doubt any of this has to do with production issues.  I'm betting the farm on some kind of ...

this is an interesting train of thought

info7438 Posted at 2016-10-18 16:57
The saddest thing in all this story is that when we'll get our Mavic in 2017, we'll be so happy that ...

Hell will freeze over before I would ever do another pre order with DJI. Forgive and forget. NOT!!!

stanhersh44 Posted at 2016-10-18 23:54
Here's an interesting thought:
DJI Plastered a huge Apple logo on their screen and said it will be i ...

Oh I would love to see what they're going to say about this but Mark my words, after a year or so we're going to see a lot of competition in this business.

ultraflight77 Posted at 2016-10-19 04:57
That's why I ordered through them. Also I don't get billed till it ships unlike DJI...

I should have done this. I like how apple don't charge until it's shipped. Thinking about cancelling and doing the same.

When I saw Mavic I said : this is my Christmas present

The DJI guy has gone offline
Also a way to avoid problems...

In this day and age of logistics, I have a really hard time believing everyone at DJI is in the dark on the current time line. If I don't see a concrete update or someone's (doesn't have to be mine) drone ship by the time the competitor's product hits the showroom floor, I'm out. I can live with the poorer specs. You can't fly a spec sheet.

SHJMw4xhOqc8 Posted at 2016-10-18 17:05
I should have done this. I like how apple don't charge until it's shipped. Thinking about cancelli ...

You will be charged sales tax. I don't mind,I just don't like the not knowing and my card getting charged instantly with DJI. Not cool

Dji you are full of BULL!. Answer everyone's questions!, you have OUR MONEY NOW TELL US WHEN WE ARE GETTING WHAT WE HAVE PAID FOR.

Bennyboy1983 Posted at 2016-10-19 05:09
Dji you are full of BULL!. Answer everyone's questions!, you have OUR MONEY NOW TELL US WHEN WE ARE  ...

Totally agree
WHEN ARE YOU SHIPPING?

I'm in to cancel next Friday too.

Mpampis Posted at 2016-10-18 14:06
When I saw Mavic I said : this is my Christmas present

Christmas 2017?

Adam the problem is there was nothing from DJI until today when you posted your statement , other than DJI Ken helping with some technical questions there has beeen no other input from anyone within DJI. In fact yes today all the orders placed with the DJI store had the shipping information removed, no statement from DJI

Then today you make your statement, you are making your customers confused and frustrated, if you are the director of communication you need to speak to your boss and maybe you could make a further announcement.....

It's good to talk

Apple just paid off DJI for exclusivity so that they'd get the Mavic first and everyone else has to wait as a result ;)

I'm still showing "preparing for shipment - Oct. 18-26" on Amazon, though.  Not sure what they're doing.

ultraflight77 Posted at 2016-10-19 05:08
You will be charged sales tax. I don't mind,I just don't like the not knowing and my card getting  ...

I don't mind about the sales tax. DJI have had my money for almost a month now with no real answer as to when it will be shipped. Not cool DJI not cool...

Keeps giving us b/s "updates", next they shut off online chat. What's next, are they going to announce they have shut their doors? I smell a class action lawsuit brewing.

info7438 Posted at 2016-10-19 00:11
I'm in to cancel next Friday too.

me too

#No_info_we_will_cancel

stanhersh44 Posted at 2016-10-18 21:54
Here's an interesting thought:
DJI Plastered a huge Apple logo on their screen and said it will be i ...

Troll is here again

Ordered on the 27th October payment was taken 27th October, first official update regarding delay is 3 days after the 15th when it was supposed to ship.

Am definitely cancelling the order on Friday if it won't ship this month.  No way on earth should DJI be taking money that early in a preorder, my money can sit in the bank till they arrive at the Apple Store.

Still looking forward to it but DJI have serious customer relations problems, next time inform of the delay before the said ship date.

SHJMw4xhOqc8 Posted at 2016-10-18 17:12
I don't mind about the sales tax. DJI have had my money for almost a month now with no real answer ...

I hear ya. No clear shipping answer in sight either. It's becoming obvious this was a marketing scheme to take out the Gopro Karma. I'll almost bet this wasn't scheduled to come out till the end of the year,then Gopro dropped the bomb and left DJI scrambling to do something quick!!! Just my 2 cents

I hope all the people saying you canceled actually did cancel.  They'll eventually ship and I'll be closer to the front of the line.

robble Posted at 2016-10-19 00:16
I hope all the people saying you canceled actually did cancel.  They'll eventually ship and I'll be  ...

hi dji employee

And some chinese guy, grinning, sits at his table and says: yeess my precious, we have their money. Now we can forge the ring

robble Posted at 2016-10-18 17:16
I hope all the people saying you canceled actually did cancel.  They'll eventually ship and I'll be  ...

Blah Blah Blah. Do you really believe this 1st serve BS and 1st batch  nonsense??? I find it hilarious

For me personally I wish DJI would give a time frame. Early Nov, Late Nov, Sometime this year {:4_157:}

Here the update, from Amazon website;
DJI Mavic Pro
This item will be released on November 15, 2016.

I think if everyone agrees to cancel at the same time that will at least put the leverage back into the hands of consumer, at least to force DJI provide some honest information regarding the availability of their products.

I'm getting ready to cancel

I love that they mention you will lose your space in line if you cancel response. The way things are going whether you pre-ordered or not you will be getting the Mavic around the same time as everyone else.

I would suggest pre-order through B&H before Apple. B&H doesn't charge you until it ships and no tax if you don't live in NY.

DJI LA Support Posted at 2016-10-18 16:28
Your concerns and the concerns of everyone else are not being taken lightly. Although I don't have ...

Do you have a manager? If he or she has no information have them go to their manager and so on. Someone knows when the first shipments are anticipated.  The sooner the truth is known the better we all will feel even if there is a 2 week delay.  We look everyday for information. That will save us all the trouble and frustration.

lTlMX6g6TmDN Posted at 2016-10-18 17:20
Here the update, from Amazon website;
DJI Mavic Pro
This item will be released on November 15, 2016 ...

That's no update.. it's said that for several days. They don't know jack, either.