Gizmodo uncovers some truth.... "DJI Is Misleading Customers Abou...
1234Next >
8953 150 2016-10-27
Uploading and Loding Picture ...(0/1)
o(^-^)o
Nexus61779
lvl.2
Flight distance : 22073 ft
United States
Offline

http://gizmodo.com/dji-is-mislea ... s-newest-1788251112
2016-10-27
Use props
MaryWatkins
Banned

United States
Offline

Tip: the author has been banned or deleted automatically shield
2016-10-27
Use props
Nexus61779
lvl.2
Flight distance : 22073 ft
United States
Offline

MaryWatkins Posted at 2016-10-27 10:46
DJI Ken and Ed to the rescue!!! They are going to say "we are great!" We have "great customer servic ...

I just seen that Apple supposedly dropped the Mavic sales from their website?
2016-10-27
Use props
Schwavic
lvl.3

United States
Offline

Nexus61779 Posted at 2016-10-27 08:52
I just seen that Apple supposedly dropped the Mavic sales from their website?

No...  Their store is down in prep for new product launch today.
2016-10-27
Use props
Nexus61779
lvl.2
Flight distance : 22073 ft
United States
Offline

“We haven’t released shipping data in the past and we aren’t going to start now,”
and this "DJI did confirm that full production of the Mavic Pro has not started"
2016-10-27
Use props
st pauli
lvl.4

United States
Offline

Nexus61779 Posted at 2016-10-27 12:03
“We haven’t released shipping data in the past and we aren’t going to start now,”
and this "DJI ...

            
2016-10-27
Use props
Lepus
lvl.3

Canada
Offline

Good thread already started about this here    http://forum.dji.com/thread-68000-1-1.html
2016-10-27
Use props
Lepus
lvl.3

Canada
Offline

Looks like the other thread has been closed.  Hey DJI Ken or Tahoe Ed, can you guys get some info please?  The gizmodo article makes it seem as if DJI is not able to produce the Mavic in a reasonable time frame.
2016-10-27
Use props
Lepus
lvl.3

Canada
Offline

Sorry looks like it was deleted.
2016-10-27
Use props
superjet96
lvl.3
Flight distance : 142743 ft
United States
Offline

Lepus Posted at 2016-10-27 12:33
Good thread already started about this here    http://forum.dji.com/thread-68000-1-1.html

Shut down and this one probably will be also.
2016-10-27
Use props
hallmark007
Captain
Flight distance : 9827923 ft
  • >>>
Ireland
Offline

MaryWatkins Posted at 2016-10-27 16:46
DJI Ken and Ed to the rescue!!! They are going to say "we are great!" We have "great customer servic ...

Looks like it was short lived so long minx
2016-10-27
Use props
DJI-Ken
DJI team
Flight distance : 1515312 ft
  • >>>
United States
Offline

Lepus Posted at 2016-10-28 01:25
Looks like the other thread has been closed.  Hey DJI Ken or Tahoe Ed, can you guys get some info pl ...

The OP of the other thread has been banned many times so the thread was deleted by default.
Feel free to keep posting in this one.
2016-10-27
Use props
bern.jules
lvl.1

Puerto Rico
Offline

Why are you moderators deleting threads critical of DJI?
2016-10-27
Use props
Draxel
lvl.2
Flight distance : 402247 ft
  • >>>
Norway
Offline

I believe the email they're referencing in the article has been confirmed fake.
HOWEVER, there is nothing wrong with the rest of the article, so if this gets removed...

I'm glad news outlets have caught wind of this.  
2016-10-27
Use props
DJI-Ken
DJI team
Flight distance : 1515312 ft
  • >>>
United States
Offline

bern.jules Posted at 2016-10-28 01:33
Why are you moderators deleting threads critical of DJI?

There are many threads here critical of DJI and they are still here and will not be deleted.
The above post explains your question.
2016-10-27
Use props
robble
lvl.2

United States
Offline

superjet96 Posted at 2016-10-27 07:27
Shut down and this one probably will be also.

Anf if it is another will pop up.

The hydra has awoken.

This is some serious BS.
2016-10-27
Use props
method007
lvl.4
Flight distance : 110449 ft
  • >>>
United States
Offline

MaryWatkins Posted at 2016-10-27 23:46
DJI Ken and Ed to the rescue!!! They are going to say "we are great!" We have "great customer servic ...

Please stop posting here.  We all know you are a shill.  You don't even have a Mavic on order.
2016-10-27
Use props
MKSOL
lvl.2

United States
Offline

This is the line that gets me

"DJI did confirm that full production of the Mavic Pro has not started but said the company was doing everything it could to get production ramped up as quickly as possible."


This confimation tells us that the earlier statements made were intentional misleading and false.  It speaks to business principles and integrity, something I value.  


smh
2016-10-27
Use props
DJI-Ken
DJI team
Flight distance : 1515312 ft
  • >>>
United States
Offline

method007 Posted at 2016-10-28 01:47
Please stop posting here.  We all know you are a shill.  You don't even have a Mavic on order.

He has been banned, but will figure a way to get back.
We've been going through this for a long long time with this guy.
2016-10-27
Use props
hallmark007
Captain
Flight distance : 9827923 ft
  • >>>
Ireland
Offline

DJI-Ken Posted at 2016-10-27 18:54
He has been banned, but will figure a way to get back.
We've been going through this for a long lo ...

He's had a sex change
2016-10-27
Use props
user83659cd408
Banned

United States
Offline

Tip: the author has been banned or deleted automatically shield
2016-10-27
Use props
robble
lvl.2

United States
Offline

Nexus61779 Posted at 2016-10-27 06:03
“We haven’t released shipping data in the past and we aren’t going to start now,”
and this "DJI ...

How can DJI confirm full production has not started when they have this plastered on the order status page?
"Since unveiling the Mavic Pro, we’ve had amazingly strong global demand. Production is in full swing, and we will be fulfilling orders as fast as we can."

So they are flat out lying directly to our faves


*angry*
2016-10-27
Use props
MKSOL
lvl.2

United States
Offline

Nexus61779 Posted at 2016-10-27 13:54
Kinda strange that you can't even find the Mavic Pro on the Apple Store anymore http://www.apple.com ...

Well remember Apple is right in the middle of a launch event right now for the Macbook Pro and other items so they frequently "suspend" parts of their site during these events to enable the new pages to be available once the event ends.  So look again in a bit.

2016-10-27
Use props
Harmonix
lvl.2
Flight distance : 7628 ft
United States
Offline

KEN is the only one i have seen in front of this and albeit confidence is tanking harder than BP i cant understand why you guys are not being upfront with us?
we are grown people and can take the news.. we would rather respect you for the truth than for the BS

is there a plan for communication to us other than hey we are shipping them out?
What happened?
what are you going to do to regain confidence
1000-1300+ was taken as an investment and then there were delays... will we see extra credits applied?

you guys are making Comcast look like a gold standard...
2016-10-27
Use props
user83659cd408
Banned

United States
Offline

Tip: the author has been banned or deleted automatically shield
2016-10-27
Use props
jsdiv
lvl.2
Flight distance : 258720 ft
United States
Offline

Nexus61779 Posted at 2016-10-28 01:54
Kinda strange that you can't even find the Mavic Pro on the Apple Store anymore http://www.apple.com ...

Apple's online store is always closed during Keynotes. There is one currently happening now at http://www.apple.com/apple-events/october-2016/.
2016-10-27
Use props
Lepus
lvl.3

Canada
Offline

It depends what they mean by full production.  Maybe they only have a few people working on it.  I think a video or picture of the manufacturing plant or even a picture showing the mavic boxed and ready to go would be proof enough.
2016-10-27
Use props
user83659cd408
Banned

United States
Offline

Tip: the author has been banned or deleted automatically shield
2016-10-27
Use props
Nees
lvl.4
Flight distance : 80991 ft
Belgium
Offline

I'm sure other tech sites will pick this article up and forums and twitter and facebook... Very nice publicity. Hope DJI will learn that communication is KEY! Telling a product is fantastic, is great. Telling us we can really buy it, is another.
2016-10-27
Use props
chris50
lvl.2

United States
Offline

Have we considered the possibility of a propeller shortage
2016-10-27
Use props
ulyssescale
New

United States
Offline

user83659cd408 Posted at 2016-10-27 11:01
If DJI was a public company it's stock would be tanking today.

I think you have over-inflated the value of a handful of nerds complaining on the internet.
2016-10-27
Use props
Nees
lvl.4
Flight distance : 80991 ft
Belgium
Offline

chris50 Posted at 2016-10-27 20:30
Have we considered the possibility of a propeller shortage

Could be, that they tested so many Mavics and destroyed all the props by crashing them, but still shipped some with leftover props, because they were out of test-mavics. Just a theory  
2016-10-27
Use props
Z1uKtCi5N1Ix
lvl.1

Offline

Is there any ground for a class action lawsuit? This is ridiculous and im afraid to cancel my order as I'll lose out on foreign exchange.

*edited for offensive content
2016-10-27
Use props
chris50
lvl.2

United States
Offline

Z1uKtCi5N1Ix Posted at 2016-10-28 02:37
Is there any ground for a class action lawsuit? This is fucking ridiculous and im afraid to cancel m ...

Yes, the ground you are talking about is in Canada so good luck getting there though but if you do feel free to sue away
2016-10-27
Use props
chris50
lvl.2

United States
Offline

Nees Posted at 2016-10-28 02:35
Could be, that they tested so many Mavics and destroyed all the props by crashing them, but still  ...

As convincing as most other theories here
2016-10-27
Use props
Mooney
lvl.3

United States
Offline

Nees Posted at 2016-10-27 11:04
I'm sure other tech sites will pick this article up and forums and twitter and facebook... Very nice ...

You're ordering a product from a Country not known for open communication.
2016-10-27
Use props
HjM4qzGDMUeQ
lvl.2

Offline

It is so sad what DJI cannot fulfill the promises
2016-10-27
Use props
Tahoe Ed
lvl.3
Flight distance : 41668330 ft
  • >>>
United States
Offline

HjM4qzGDMUeQ We aer working hard to do so.  I have posted this on other threads and forums but I wanted to post here.  Truth is in the eye of the beholder. While we're checking the origin of the email, even if it was from a DJI employee what they stated has no bearing in reality. Are we allocating between dealers and direct customers? That's only natural but our priority remains to satisfy our customers.. Did we only ship 50 units? No that is a total fabrication. We have had to ramp up our production differently than expected to meet the demand that extended beyond what we planned for launch. We're grateful for the customers that are sticking by us while we get this sorted out so we get the best product out. Revel in those that have theirs and please be patient if you are still waiting for yours. You will have yours soon.​
2016-10-27
Use props
superjet96
lvl.3
Flight distance : 142743 ft
United States
Offline

This was 100% COMPLETELY avoidable and very unfortunate.  In my years of being in business and doing customer service all people want is an apology, the truth and here is what we are going to do about it.  
I am glad Ken is doing everything he can within his power.
2016-10-27
Use props
cwhobbies
lvl.3

United States
Offline

Tahoe Ed Posted at 2016-10-27 14:50
HjM4qzGDMUeQ We aer working hard to do so.  I have posted this on other threads and forums but I wan ...

It's just crazy us people who ordered early, are still waiting, even if we did order the Combo!
Order Time:        2016-09-27 20:29:47 (UTC)
2016-10-27
Use props
1234Next >
Advanced
You need to log in before you can reply Login | Register now

Credit Rules