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Batteries not charging
2361 11 2016-11-11
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Marktho1
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I get a blinking red light on the charging hub. controler, batteries, and phone no longer taking a charge.  unpluged everything and plugged straight to battery and it will not take a charge. Flymore combo flys no more.
2016-11-11
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Marktho1
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Car Charger works...
2016-11-11
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DJI-Ken
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I'm sorry you are having difficulties, can you please take a quick video and I can see if I see anything wrong.
So if you don't use the hub and connect the battery directly to the AC adapter it still will not charge?
There's also firmware for the hub, try that to see if it works.
https://dl.djicdn.com/downloads/ ... ry+Charging+Hub.pdf
2016-11-11
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Marktho1
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I'll try the firmware and see if that fixes the issue.
2016-11-11
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Marktho1
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I assume I use the DJI assistant 2 to find the firmware? nothing is happening.. also, wouldn't that just be for the hub? the battery does not accept a charge using just the adaptor without the hub.. but it does take a charge from the car charger.. leading me to believe the AC adaptor is no good...
2016-11-11
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Marktho1
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DJI-Ken Posted at 2016-11-11 09:52
I'm sorry you are having difficulties, can you please take a quick video and I can see if I see anyt ...

also the hub works just fine on the car charger.. I am sure the AC adaptor is bad.
2016-11-11
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DJI-Ken
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Marktho1 Posted at 2016-11-12 00:26
also the hub works just fine on the car charger.. I am sure the AC adaptor is bad.

OK, sorry about that. Please contact support to have it exchanged.
For immediate service you can call 818-235-0789.
2016-11-11
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Lexus-5
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Ken, what country are you in please?
2016-11-11
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DJI-Ken
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Lexus-5 Posted at 2016-11-12 01:01
Ken, what country are you in please?

I'm in the US.
2016-11-11
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Lexus-5
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Thank you and have a great day.
2016-11-11
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Tahoe Ed
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If you have issues, please read the requirements and post here.

http://forum.dji.com/forum.php?m ... mp;extra=#pid561636
2016-11-11
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DJI-Ken
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Lexus-5 Posted at 2016-11-12 01:05
Thank you and have a great day.

No problem, have a great weekend.
2016-11-11
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