Tony
lvl.4
Flight distance : 2856060 ft
United States
Offline
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This is crazy. I have to think it is something with the flight controller or ESC boards. Wish I knew more about the units and could help you.
I assume you have already plugged the Phantom in to your computer and run the Phantom Assistant App, and checked for calibration and throttle limits? As well as plugging the transmitter in to your computer and running the PhantomRC app and checking for calibration and throttle limits? It could be that somehow the sticks are limiting the amount of throttle being sent to the motors. So I would check both software first, if you haven't already. There are tons of videos showing how to download and run the apps on both Macs and Windows, and they are free for download from DJI. But let us know if you need assistance.
If nothing works and you can't figure it out, you need to get in touch with DJI-America. A lot of people express horror stories trying to get through to them. I have had a VERY GREAT experience in regards to calling and speaking to technicians. And wonderful after-sales service. So I really think you will get a resolution once you get with them. And I think the video is a great tool to help your case.
Please keep us posted . So sorry to hear of these problems. I can only say that I've been through it, and it is so worth the frustration in the end. Once you get up in the air, and see the wonders from above! |
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