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osmo mobile not working.
1601 3 2016-11-23
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fans1036633e
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Flight distance : 167156 ft
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I just got my new osmo mobile from Amazon, but it does not do anything when I power it on other than the green light.  I balanced gimbal with my phone then charged the battery fully before turning it on.  
2016-11-23
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DJI-Thor
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Hi, did you download DJI Go and try to connect your phone to it?  You need to enter DJI GO and select the Osmo Mobile.

If it still doesn't work, please contact Amazon and send it for an exchange. Thank you.
2016-11-23
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allen_fletcha
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DJI-Thor Posted at 2016-11-23 22:26
Hi, did you download DJI Go and try to connect your phone to it?  You need to enter DJI GO and select the Osmo Mobile.

If it still doesn't work, please contact Amazon and send it for an exchange. Thank you.

Yes, but it does not let me register or create an account. SO all I do is download it and I am stuck at that point. AS it does not let me create an account as it fails every time and half the time the verification code is blank.
2017-12-25
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DJI Mindy
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allen_fletcha Posted at 2017-12-25 18:25
Yes, but it does not let me register or create an account. SO all I do is download it and I am stuck at that point. AS it does not let me create an account as it fails every time and half the time the verification code is blank.

Hi Allen, just to verify, you haven't activated the Osmo Mobile right?
What mobile device are you using? And what is the DJI Go version?
We apologize for the inconvenience caused.
2017-12-25
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