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DJI Tutorial and Support Compilation (Updated 03/02/2017)
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197727 141 2015-11-10 03:21:33
Jimbodos
Beginner
United States
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Jimbodos Posted at 2017-1-13 11:13
Question please.   Can I use my Samsung Galaxy 7 Edge with my new mavic arriving soon.   If so do I need to buy another cable for it or is it included.

Thanks

I think I have it figured out.   Go 4 app with standard cable.  I think it is included with the combo package.  Bought second one incase from dji store
2017-1-13 11:50:37
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fansd53a98be
Hobbyist
Hong Kong
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Hi I have had 6 flights but from the flight record. The route on the map doeskin show the real route I took. It seem to think I went through some buildings instead of a the beach and sea. I have calibrate the comprass twice without luck. Any suggestions?
2017-1-16 02:52:06
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fanscd099a2f
Beginner
Canada
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Hi
My new phantom 4 pro looses satellite and the RTH lands as far as 20 away from start point
2017-1-16 10:55:24
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Darioooh
Beginner
United States
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WHY? I called the support line and they all they said to do was use the DJI DNG cleaner, and it didn't work. Everything is updated, it's a Sandisk card (also tried the Panasonic) it came with.  The lines aren't propellers, and it's only when I shoot raw.

Someone please help.  
2017-1-19 17:24:43
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Darioooh
Beginner
United States
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WHY? (my picture didn't take for some reason)
Every photo I shoot in RAW, have bowed lines running across them. In the lines everything is visible but shifted to the left.
I called the support line and they all they said to do was use the DJI DNG cleaner, and it didn't work. Everything is updated, it's a Sandisk card (also tried the Panasonic) it came with.  The lines aren't propellers, and I have no clue what to do.

Someone please help.  
2017-1-19 17:30:07
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No1much
Student Pilot
Flight distance : 43854
United States
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Little question here- I'm asking because it happened to me and it might just happen to a lot of people as their Mavics age.

Will there be replacement parts for the Mavic's body/airframe panels one day? Because after a while, I imagine most quads might one day get a tiny hairline crack somewhere in the body like my Mavic has.

I've never once crashed this thing, and when I carry it, it's inside a backpack I treat very gently, packed in a layer of foam and nestled in between a jacket the Mavic controller... so I'm 99% sure there's been no sudden impacts or mistreatment on my end to cause cracking of the airframe.

Yet despite the above, there is the *tiniest* beginnings of a crack on the top panel of my Mavic- on the very front of the Mavic's topmost panel. (The one above the forward obstacle sensors.)

I'm not worried about it yet, but one day it could get bigger, and I'd like to know if I'll be able to buy a replacement panel for it when that day comes. My Mavic is everything I've wanted it to be, and nigh perfect. So I'd rather not return it, really.

TL;DR version of this post: Will we be able to buy replacement panels and bits of the airframe for the Mavic one day, like we can with a Phantom 3 if pieces need to be replaced?
And is there anything I can do meanwhile to keep that tiny little crack as tiny as possible?
2017-1-22 11:54:41
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Photo by Gas
Beginner
Italy
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Hi everybody! I need to know if I can use my Phantom 3 Adv in my trip in Marocco??? Thank you very much! Are there any restrictions in Marocco?
2017-1-22 13:36:12
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No1much
Student Pilot
Flight distance : 43854
United States
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Photo by Gas Posted at 2017-1-22 13:36
Hi everybody! I need to know if I can use my Phantom 3 Adv in my trip in Marocco??? Thank you very much! Are there any restrictions in Marocco?

I Googled "drone airspace restrictions in Morocco" and this is what I found: https://uavsystemsinternational. ... morocco-drone-laws/
It says "You MUST FIRST before attempting to import any drone into Morocco or fly it within the country receive permission from the Morocco Aviation Authority." (call them at
+212 3 773 242) --Information current as of February 2016, so if anything has changed, go ahead and ask them. Fly only in daylight and good weather, and otherwise the rules seem the same as in the U.S.: No flying over crowds, near power plants, military areas, etc.

2017-1-22 15:02:49
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fans13d924da
Hobbyist
United Kingdom
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Hi, I updated my original Ronin to the latest software in order to resolve the roll drift and it has filled to Ronin and thum controller. Please advise what It need to do to sort this. Thanks, Matt
2017-1-23 06:15:57
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morning
Beginner
Australia
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good job nice mavic
2017-1-23 20:14:46
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DodgeP
Beginner
United States
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Trying to figure out why 5 days after my order was marked shipped, I still don't have a tracking number?
Order: 0018608420059
2017-1-24 12:43:00
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Wile E. Coyote
Beginner
United States
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No1much Posted at 2017-1-22 11:54
Little question here- I'm asking because it happened to me and it might just happen to a lot of people as their Mavics age.

Will there be replacement parts for the Mavic's body/airframe panels one day? Because after a while, I imagine most quads might one day get a tiny hairline crack somewhere in the body like my Mavic has.

No1much -
I don't know what is causing the cracks in your fuselage but I'm intrigued since I also own a MAVIC PRO.

However this is GOOD news.. I recently saw MAVIC Pro body parts, including the Entire FRAME available for sale on Ebay. Unfortunately you'll have to sift through the many MAVIC PRO accessories for sale, THEY are out there!  I think it was about $70 for the full frame, minus the ARMs and Gimbal/camera.
2017-1-25 09:10:46
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Wile E. Coyote
Beginner
United States
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DodgeP Posted at 2017-1-24 12:43
Trying to figure out why 5 days after my order was marked shipped, I still don't have a tracking number?
Order: 0018608420059

SHIPPING these days is not like it used to be.

My experiences with buying stuff over the internet has taught me that NOW a-days the item can be MARKED Shipped when it's just in the Shipping department.

Also, shipping info is not retrievable just because you DO get a tracking number because Sellers can apply for a TRACKING Number long before they actually get the product to the shipping company.

FedEX and other shipping companies allow this because all the "shipping label and tracking # application" are performed electronically in order to create a shipping label so that it can be applied to the box at a later date.

Also, you may not get a VALID tracking number, just because of this. Some companies produce "invalid tracking numbers" or "dummy" numbers because of this system.

On the other hand, my experience with DJI shipping department is that if your address has taken up more than 1 line of text, they will combine it as a long, RUN ON sentence on the label - making it difficult for shipping companies to decipher it... thereby slowing down your delivery.

I've written DJI support about it on separate ocassions and they have NO Clue why this is a problem as long as I eventually did get my shipment -  So GOOD LUCK!
2017-1-25 09:19:08
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Ahab
Beginner
United States
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Phantom 3 pro i sflashing red yellow green on startup. I've waited 20 min and it is still doing it. Powered off ond on again, still doing it. What do I need to do?
2017-2-1 13:23:06
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Buffalo Fly
Beginner
Australia
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My video from the phantom 4 is not recording smoothly it is very jerky. Have I got it on the wrong setting.
2017-2-3 03:18:54
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SamC
Beginner
Australia
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Hey, so i just got my knew dji mavic pro and on my first flight the gimbal shuddered a little, no wind or anything, seemed to fix it self, neft flight no issues. Then my flight after it did it again, when i'm moving and then once when it was moving, the camera just shakes side to side for no reason. This is my first time owning a dji product so i'm a bit of a noob, is there a simple fix to this, like a calibration. I have no idea why the gimbal would shake and it's not just wobbling in the wind because it happened in no wind and when stationary flying.
2017-2-16 16:59:21
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fansd59f96a0
New
Switzerland
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DJI-Jessie Posted at 2016-10-9 17:18
Mavic Pro
Official Resources

Hello,
I have a question. I recently have bought my Mavic and i've done the updates first. The update was successful. The problem is, i do not have the new colormodes (Film A-I) and the other new things.
I don't know why.
Can someone help me there?

Thanks in advance.

Greets from Zurich

Marco
2017-2-23 07:42:02
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bolero
Beginner
Canada
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Does anyone knows if Mavic  allows multiple user. My son want to use it too with his own login and profile..
2017-2-25 17:17:16
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Howie Dog 67
Student Pilot
Flight distance : 811
United States
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Great videos. But i thought DJI made the Phantom  3 4k Quad as well. I don't why DJI refuses to post any videos of how to update firmware and RC for this particular Quad - This Quad cost just as much as the Phantom 3 Advanced and they share with the Phantom 3 Pro and they have their own videos, not to complain but I think we deserve our own videos and forum as well .  It doesnt seem like DJI cares to much for this particular Quad. Can someone please explain why.
2017-3-9 16:55:11
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Houger
Beginner
United States
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I have seen a bunch of YT videos that have the control inputs that show what is happening on the sticks. You can put that in video format and put it in your videos. Does anyone know how to do this? Is there some other software out there that does this? Thanks for your help
2017-3-10 14:24:58
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fans910f42f6
Beginner
United States
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Zygote Posted at 2017-1-6 10:51
Is it normal for the Mavic batteries to feel warm when stored together in the Mavic bag?...room temp is 70 deg F, batteries are 80-82 deg F. Hadn't noticed this before but with some cooler weather in my area, I noticed the replacement battery was nearly as warm as the one I was replacing after flying. I know the batteries are designed to discharge over time, is this a side effect, or something I should be concerned about?

I read that they discharge by heating up
2017-3-15 20:55:23
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Packer
Beginner
Flight distance : 12250
United States
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Quick question... I forgot, I havent updated or flown for 6 months or so. Im assuming i need to do an update. I know how so thats no prob. BUT, can i just use the latest update? Do all the older updates get updated too?

Thank you!!
2017-3-24 18:02:08
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