After about 20 or so flights on my Mavic Pro, it flew away, the R/C's display reported that it had disconnected from the Mavic so there was nothing that could have been done from the ground.

Before anyone thinks pilot error, we have S800, S900, 4 x P2, 2 x P3, 2 x Inspire 1, S1000, M100, M600, 2 x P4 and we've never had any fly aways before, reported this to DJI Support and was told DJI Care does not cover fly aways.

Bloody hell mate, that sux!

Yikes. That sucks.  Any chance of a partial flight record that might be accessible in the app?  Maybe you might see some erroneous commands that the software might have initiated?

Hope you get to the bottom of this.

Seems like a small GPS tracker dongle will be a good investment for the Mavic.

Where did you fly? Did you see it flying away?

can you show us the flight playback with stick controls?and logs from remote?

So sorry. How terrible!!
This stuff is starting to scare me. Out of curiosity, did you verify home position was recorded (and recorded correctly) at takeoff?

No logs? No video? Nothing? Tough to comment on anything but bogus here

Yeah Pretty limited detail there. For example was RTH on signal loss set? What flight mode. What app to fly it?

Could have been a bad recorded RTH and flew without GPS... Yeah, then it flies away to your old RTH point. Please show the replay of the flight in the app...

What is your email used with the account and I will review the flight.
If all preflight steps are taken, I don't think the Mavic would fly away.And correct, you need to send in the aircraft in for Care Refresh.

Lol.. show us some facts, don't just tell stories.
> Video, Flight logs, more detailed description (e.g. Home Point set?)

DJI-Ken Posted at 2016-11-26 13:54
What is your email used with the account and I will review the flight.
If all preflight steps are ta ...

How exactly can I send the aircraft in for DJI Care if it's flown away, gone gone gone!

As you know and as I know for owning a loads of DJI drones, the drone sets home once it gets enough satellites at its take off point.  As the Mavic has its own LCD display, wasn't using the DJI Go app, because all the info such as GPS, speed, battery and signal strength is show on the Mavic controller.

Hi, my Mavic decided to fly away today too. I was using active track with everything working fine then it just spins round and flies into a tree! Pretty sad day for me!
Arm is broken, gimbal not working properly and heaps of other warnings etc in the app. My Phantom 3 was heaps more rubust than this thing.
My flight log uploaded to healthydrones here Mark's Mavic flight log
Also I was recording at the time and I've got the video tracking me then just spinning around, gaining speed then flying into the tree. Pains me to watch it!
What do you guys think my options are now?

fansae63899d Posted at 2016-11-26 14:15
Lol.. show us some facts, don't just tell stories.
> Video, Flight logs, more detailed description ( ...

Fact, I own a shit load of DJI drones, over the last 4 years, none of flown away.
Fact, Mavic doesn't require DJI Go app, all the telemetry is on the controller.
Fact, it had set home on take off
Fact, it lost RC about 50m out and it andflew away

Can sometime tell me how to get logs off the Mavic controller.  It is not a requirement to use DJI Go with a Mavic as it has all the telemetry.

I'm not having a go a DJI, I have plenty of DJI products without a single fly away, and it flew away for no reason, and that's a fact

MavicMark Posted at 2016-11-26 18:51
Hi, my Mavic decided to fly away today too. I was using active track with everything working fine th ...

I did the firmware update today and my flight today ended in the drone spinning in circles and control was not right. I pressed to go up and it went backwards. No aileron or Elevator control. Just kept spinning and the only way was to do a RTH

How on earth are these things happening?

It nearly seems like it's only a matter of time before everybody who has a Mavic has a heart stopping incident.

Homerlovesbeer Posted at 2016-11-26 05:52
How on earth are these things happening?

It nearly seems like it's only a matter of time before eve ...

I saw on one other thread that a DJI rep said people should do a full recalibration after firmware update. (Even though you're not supposed to have to nor does it state to do that anywhere in any of the instructions/warnings). Once is left to wonder if the firmware updates are completely zonking the correct calibration settings.

fansd79e6ca9 Posted at 2016-11-26 08:52
Fact, I own a shit load of DJI drones, over the last 4 years, none of flown away.
Fact, Mavic does ...

All your answers are very vague, instead of getting annoyed with people try to explain what you think might have happened, not just keep spouting on about all the drones you have.
Drone doesn't just fly away, something has to happen, and that's what you should be trying to find out..

and ignoring the request to show us the replay from the DJI Go app makes it more suspicious.

hallmark007 Posted at 2016-11-26 23:29
All your answers are very vague, instead of getting annoyed with people try to explain what you th ...

Nees Posted at 2016-11-26 10:38
and ignoring the request to show us the replay from the DJI Go app makes it more suspicious.

So is not reading his replies. ;) OP stated in an earlier post that he was flying from the RC only, no screen attached to his phone, therefor no replay from the DJI GO app.

Nees Posted at 2016-11-26 23:38
and ignoring the request to show us the replay from the DJI Go app makes it more suspicious.

Did you actually read the thread?  He was flying VLOS with the controller only.  The controller provides all the control & telemetry required for VLOS flight.

crap.  just re-read the manual a few times.  I don't think any flight information is recorded/available from just the controller.  Only when connected to mobile device running the app. (not an official response, just what I was able to gather from the manual).

Can sometime tell me how to get logs off the Mavic controller.

https://www.rcgroups.com/forums/showthread.php?t=2773776

somewhere around 4:00 min of the video, it describes how to get some data off of the RC using a tool that support offers.  I would get in contact with support and see if you can go this route?

fansd79e6ca9 Posted at 2016-11-26 16:52
Fact, I own a shit load of DJI drones, over the last 4 years, none of flown away.
Fact, Mavic does ...

Fact, I own a unicorn
Fact, Pigs can fly
Fact, I am 187 years old
Fact, Saying Fact doesn't make it a FACT

I've owned at least 100 pairs of shoes in my life Nike x6, hardyakka x 10,Gumboots, various hiking boots, thongs, slippers.
          Therefore !!! when i tripped over walking down the street the other day, it was 100% shoe malfunction .. I've sent my sneakers back to Nike and I am awaiting replacement   

All you attack dogs need to chill. This is not the only report of a fly away. Nor is it the only report of strange flight behaviour with the Mavic. Stopping acting like a shill and just let the guy talk with the admin.

If this was the only report I would be suspicious too... but it is not. And from what I've read on another thread the user was in contact with DJI to replace his Mavic that flew off with a mind of its own. What we all need to know here is if the DJI Go Ap data log is required to get a replacement drone? If this happens to me do I need a video recording of the Mavic going nuts before flying off on its own? Do I also need the DJI Go Ap data log along with the Controller logs? Where is the DJI response to all these incidents? Shouldn't there be a thread about the recalibration requirements after a firmware update?

Paranoid Jack Posted at 2016-11-27 05:42
All you attack dogs need to chill. This is not the only report of a fly away. Nor is it the only rep ...

How is your logic so flawed ? Just because there are other reports of Mavic fly aways  does not validate this incident in any way ... nor does this validate any other reported incident All you bong heads need to chill less.

Yo Yo DJI had another fly away thats 36 this week LOL just send us out another one eh.   

MavicMark Posted at 2016-11-26 02:51
Hi, my Mavic decided to fly away today too. I was using active track with everything working fine th ...

Sorry for your crash, what were you tracking ?
I'm curious if it saw a similar object and started tracking that.
What is your email and sync your flight records and I will review your flight.
Also, please contact support and send the aircraft in for repair.

Before the Mavic takes off it takes a GPS reading of home. The location of home is in the computer chip in the Mavic, not in the RC. So why did it not come home when it lost contact? It knew where home was, or did it?

Homerlovesbeer Posted at 2016-11-26 05:52
How on earth are these things happening?

It nearly seems like it's only a matter of time before eve ...

don't know about Mavic's internals, but on other drones fly away happens when GPS receiver loses track and show something like it's miles away from where it should be. Flight controller then 'corrects'. From the ground it looks like it flies away. If DJI put simplified GPS receiver, to save some $$, this will happen to Mavics more often, just like with cheap "me too" drones. For example stock CX-20 is known for this. Also it could be someone with GPS jammer happened to drive by.

I'm curious about the ones who have had fly away and other minor problems. When did you receive your Mavic? Are these early ones?

fansd79e6ca9 Posted at 2016-11-26 03:52
Fact, I own a shit load of DJI drones, over the last 4 years, none of flown away.
Fact, Mavic does ...

Fact: I am the POTUS.

See how easy is that on the internet.

I'm not sure if there is flight record without dji go app. He flew it without app as he said above.

Jake Phantom 3  Posted at 2016-11-27 08:29
I'm curious about the ones who have had fly away and other minor problems. When did you receive your ...

I go one for the first batches, like about 2-3 weeks ago.  

Nees Posted at 2016-11-26 23:38
and ignoring the request to show us the replay from the DJI Go app makes it more suspicious.

Suspicious of what?  I don't really care if you believe me, whilst I've never had a fly away before, I'm sure that others have, I'm just letting DJI and other owners know what happened.

how is the RTH code not working if GPS signal is lost... seems pretty simple programming error handler, if GPS signal is non-responsive and / or controller is not responsive for more than 10secs return to home

devGOD Posted at 2016-11-26 22:45
how is the RTH code not working if GPS signal is lost... seems pretty simple programming error handl ...

If the GPS is lost it cannot return to home.

fansd79e6ca9 Posted at 2016-11-26 22:41
Suspicious of what?  I don't really care if you believe me, whilst I've never had a fly away befor ...

I sent you a message, you were using the GO app?
What is your email?

DJI-Ken Posted at 2016-11-27 05:53
I sent you a message, you were using the GO app?
What is your email?

I think he said 10 times that he was using controller only, NOT app...