Flybee
Second Officer
Flight distance : 2203983 ft
Germany
Offline
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Hi Ken.
And what is happening with this request, and all other requests?
Do we users have a chance at all to get stuff implemented in "next" release of software or is it a waste of time?
Can DJI consider to reveal what is in the roadmap of the software of the product lines (Phantoms, Mavic, Inspire) for let say the next year or so?
I think it would be awesome to have that information, there might be stuff that is a secret of course but in general many software companies tell the users what is coming. Revealing this kind of information might give us customers a reason for NOT buying 3 party software. This is definitely a way to improve the discussed customer service, tie and enhance the customer loyalty to your company. I think this is a win win in the long term.
You often say/claim that DJI is innovative and you get a lot of technical stuff for our money and I tend to agree how ever the biggest part of this innovation that you talk about is basically about the software. Let the users/customers see what the future looks like today.
The competition in this segment is most likely based on software as I see it. There is a lot of comparisons to Iphone and Apple here. The smart phone of today is defined by the apps you can have on it (Perhaps the UI have a little to do with it) others from that the hardware is the same.
Have a great weekend.
BTW DJI should have given you the first Mavics to you to improve your already good support here. |
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