kaeyalin
lvl.2
Flight distance : 153665 ft
United States
Offline
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Just want to share my experience filing a claim with State Farm.
Yesterday, I had a flyaway: Remote lost connection to the Mavic and never recovered. I tried power cycling the controller with no luck. Mavic didn't RTH. I waited for an hour to see if the drone might RTH, no dice so total loss.
I put in a call to State Farm to file my claim today around 10:30. The agent took down my statement about what happened. At 12:30 I received another call and explained again what happened. Three minutes later, I had an email that they would be covering the full cost of the Mavic.
Very easy, very quick. I called my original agent back to see if a replacement would also be covered, she said she wanted to verify with the Underwriters but was confident it would be.
Very satisfied with State Farm, but my faith in DJI is pretty shaken :/ |
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