M100 two batteries on, only one battery shows in GO
1389 4 2016-12-13
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htieK
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United States
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I have a Matrice 100 with two battery compartments; one above the center frame and the other below the center frame. The aircraft firmware is at version 1.3.100, the GO App is at version 2.9.2, the RC is at version 1.7.4.0.  A TB48D battery is loaded in each compartment. Both battery cables are connected to their XT60 plugs. The top battery is started first and after a few seconds the aircraft binds to the RC. Then, the bottom battery is started. The GO App Status field displays 'Normal'.
However, the second battery is not acknowledged or displayed by the GO App anywhere --that I have found. It is not on the Aircraft Battery screen. Is that normal behavior?  Is the second battery actually going to be used?  I expected to see the charge status and other pertinent information about both batteries.

2016-12-13
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htieK
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United States
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DJI Support says the GO App can only display information for one battery.  I enjoy answering my own questions.
2016-12-16
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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htieK Posted at 2016-12-16 23:29
DJI Support says the GO App can only display information for one battery.  I enjoy answering my own questions.

I apologize that this post was missed. It's good to hear that the Support team was able to relay that information to you.
2016-12-16
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htieK
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DJI-Jamie Posted at 2016-12-16 10:42
I apologize that this post was missed. It's good to hear that the Support team was able to relay that information to you.

Jamie,
It's alright. All is well.
htieK
2016-12-29
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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htieK Posted at 2016-12-29 12:04
Jamie,
It's alright. All is well.
htieK

Great to hear, happy flying!
2016-12-29
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