I updated the Phantom Firmware to Firmware v1.10.90. The log file said currupted file. In the app it says the Phantom has the New Firmware. I have no picture and it says Gimble disconected. I can still tilt it up and down though. I have formated an SD card and put the new version bin file on it. It does nothing. I have put the older firmware bin as well. Drone will connect to RC and will start  just no camera activity. I may have had the remote conected and on when I updated firmware PLEASE help. Need this for Holiday shots. No time to send it away.
Thank you

Hi BruceTheBarGuy, could you please clarify your Phantom model?
Can you check your current RC firmware version in general settings - about?
You could find the update log file by following these steps:
1. Enable Viewing hidden files in your OS. Below are the websites where you can check how to show the hidden files in your PC.
For The Windows System:
http://windows.microsoft.com/en- ... den-files=windows-7
For The Mac System:
http://ianlunn.co.uk/articles/qu ... mac-os-x-mavericks/
2.Enter the root directory of the SD card, then find the hidden folder MISC and enter it. There is LOG folder in it.
3.The LOG txt file is under the LOG folder.

DJI Mindy Posted at 2016-12-12 21:18
Hi BruceTheBarGuy, could you please clarify your Phantom model?
Can you check your current RC firmware version in general settings - about?
You could find the update log file by following these steps:

Phantom 3 Pro. Setting say firmware is newest one
[00016822]========== remo-con disconnect. boot(15) ============
[00016986]Firmware [C:\DM368Fw.bin] detected, card sn [0x60ce0153].
[00017020][08 00] Firmware upgrade start...
[00522055][08 00] Firmware upgrade finished successfully.
[00522093]Done.

[00866399]========== 2016.06.14 14:35:59. boot(1) ============
[00866435]Packet [C:\P3X_FW_V01.09.0060.bin] detected, card sn [0x00000000].
[00866466]Packet upgrade start...

[00866496]Packet upgrade failed at packet checking.



[00012750]========== 2016.06.14 14:36:43. boot(15) ============
[00012786]Packet [C:\P3X_FW_V01.09.0060.bin] detected, card sn [0x285407ef].
[00012820]Packet upgrade start...

[00012859]Packet checking...
[00012893]Packet vlink 01.09.0060 <-> 01.08.0080.
[00012958]Done.

[00012992]Version checking[1]...
[00013086][03 05][00] v34.2.0.9 -> v34.2.0.9
[00013146][03 06][00] v2.3.0.13 -> v2.4.20.18 need upgrade.
[00013186][04 00][00] v1.41.0.0 -> v1.44.0.0 need upgrade.
[00013306][11 00][00] v1.7.0.0 -> v1.8.0.0 need upgrade.
[00013426][11 01][00] v1.7.0.0 -> v2.0.0.33 need upgrade.
[00013547][12 00][00] v1.10.0.0 -> v1.10.0.0
[00013616][12 01][00] v1.10.0.0 -> v1.10.0.0
[00013716][12 02][00] v1.10.0.0 -> v1.10.0.0
[00013814][12 03][00] v1.10.0.0 -> v1.10.0.0
[00014672][15 00][00] v1.1.2.0 -> v1.1.2.0
[00014755][17 00][00] v1.1.1.7 -> v1.1.1.7
[00014870][17 01][00] v1.0.2.7 -> v1.0.2.7
[00014915][19 00][00] v1.0.8.96 -> v1.0.8.96
[00014950][01 00][00] v1.23.3419 -> v1.30.5036 need upgrade
[00014987][01 01][00] v1.23.3419 -> v1.30.5036 need upgrade
[00015038][08 00][00] v0.12.0.4 -> v0.13.0.7 need upgrade.
[00015095][09 00][00] v1.7.0.3 -> v3.0.0.10 need upgrade.
[00015130]Done.

[00017164]Waiting for user confirm...
[00027199]Timeout, start upgrade automatically.

[00027269]Firmware upgrading[1]...
[00036685][01 00] Firmware upgrade start...
[00012137][01 00] Firmware upgrade finished successfully.
[00012183]Done.

[00012221]Packet [C:\P3X_FW_V01.09.0060.bin] resumed, card sn [0x285407ef].
[00012385]Packet vlink 01.09.0060 <-> 01.08.0080.
[00012455]Version checking[2]...
[00012548][03 05][00] v34.2.0.9 -> v34.2.0.9
[00012633][03 06][00] v2.3.0.13 -> v2.4.20.18 need upgrade.
[00012682][04 00][00] v1.41.0.0 -> v1.44.0.0 need upgrade.
[00012789][11 00][00] v1.7.0.0 -> v1.8.0.0 need upgrade.
[00012915][11 01][00] v1.7.0.0 -> v2.0.0.33, firmware v1.7.0.0 not support.
[00012956][11 01][00] v1.7.0.0 -> v2.0.0.33
[00013041][12 00][00] v1.10.0.0 -> v1.10.0.0
[00013137][12 01][00] v1.10.0.0 -> v1.10.0.0
[00013219][12 02][00] v1.10.0.0 -> v1.10.0.0
[00013304][12 03][00] v1.10.0.0 -> v1.10.0.0
[00013472][15 00][00] v1.1.2.0 -> v1.1.2.0
[00013557][17 00][00] v1.1.1.7 -> v1.1.1.7

BruceTheBarGuy Posted at 2016-12-13 14:17
Phantom 3 Pro. Setting say firmware is newest one
[00016822]========== remo-con disconnect. boot(15) ============
[00016986]Firmware [C:\DM368Fw.bin] detected, card sn [0x60ce0153].

Thank YOU!

BruceTheBarGuy Posted at 2016-12-14 03:26
Thank YOU!

Just to clarify, may I know how long you have owned it?
Would you please check the LED status on the gimbal camera? it's solid red or green after firmware upgrading?
The remote can link to the aircraft properly, right?
Have you tried to restart the aircraft? or power it off, unplug the pin cables attached to the gimbal, wait for a while, plug them in tightly again.

DJI Natalia Posted at 2016-12-14 00:43
Just to clarify, may I know how long you have owned it?
Would you please check the LED status on the gimbal camera? it's solid red or green after firmware upgrading?
The remote can link to the aircraft properly, right?

Owned the Drone for 5 months. Hardly used. Just update firmware when needed.
Led status is completely dark. But camera spins around on power up.
Remote links to the Phantom just fine. I can even move the camera.
I have restarted the aircraft and remote several times. Gimbal cables are fine.

Thanks.

BruceTheBarGuy Posted at 2016-12-14 23:36
Owned the Drone for 5 months. Hardly used. Just update firmware when needed.
Led status is completely dark. But camera spins around on power up.
Remote links to the Phantom just fine. I can even move the camera.

Sorry about the issue, the best course would be sent it in for further evaluation by our engineers.
Please send an e-mail with the subject "Forum Support" to support@dji.com and include the following information, we'll create a case for you:
SN:
Brief Description of your Issue:
Country:
Full Name:
Email Address:
Phone Number:
Shipping Address:
Zip Code:
Link to your case on Forum:

DJI Natalia Posted at 2016-12-14 21:12
Sorry about the issue, the best course would be sent it in for further evaluation by our engineers.
Please send an e-mail with the subject "Forum Support" to  and include the following information, we'll create a case for you:
SN:

*******

BruceTheBarGuy Posted at 2016-12-21 02:15
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For your privacy, we'll help to remove your personal information.

BruceTheBarGuy Posted at 2016-12-21 02:15
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We've created a case for you and sent an e-mail, please check it with the details.