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Mavic Pro Irregular Charging Flashes
2551 9 2016-12-15 10:31:19
gaber77
Beginner
Canada
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Hi there,
So I just recieved my Mavic pro along with an extra battery, and of course proceeded to charge the first battery, start up the quad and update firmware etc. No issues.
But, while doing the updating and setting up process, I decided to charge my second battery, which is where the issue arose. When I try and charge it (using official, regular DJI charger, not even the hub), the 1st battery light blinks 16 times, then a 17th time very quickly, and then nothing for around 8 seconds, and then repeats the whole sequence. I have tried almost every outlet in my house, to no avail. This sequence of blinks isn't in the manuals anywhere as far as I can tell, so I'm wondering if I got a faulty battery or if it's a problem on my end, with voltage from the wall or something. I left it charging in this state for almost 45 minutes with no change, so I'm certain this isn't part of a normal charge routine. I've attached a video below of the blinking. Any help is welcome.
Thanks,
Gabe



2016-12-15 10:31:19
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gaber77
Beginner
Canada
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Update: Talked to DJI, and the battery seems to be defective. Gotta send it in for repair.
2016-12-15 15:36:03
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Heavysledz
Intern Pilot
Flight distance : 142773
United States
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that sucks...hopefully they will get it turned around for you quickly.
2016-12-15 15:46:58
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gaber77
Beginner
Canada
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Yeah bit of a bummer. I have an extra battery so I'm not entirely grounded, but still a hassle.
2016-12-15 15:53:57
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DJI-Ken
DJI team
Flight distance : 444792
United States
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gaber77 Posted at 2016-12-15 16:53
Yeah bit of a bummer. I have an extra battery so I'm not entirely grounded, but still a hassle.

Glad you got it sorted out and it's going back, I've never seen a battery do exactly that before.
2016-12-15 16:01:17
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gaber77
Beginner
Canada
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DJI-Ken Posted at 2016-12-15 19:01
Glad you got it sorted out and it's going back, I've never seen a battery do exactly that before.

Right? I couldn't find anyone with the same problem anywhere. Some weird fluke. Oh well, it happens!
2016-12-15 17:00:09
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DJI-Ken
DJI team
Flight distance : 444792
United States
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gaber77 Posted at 2016-12-16 09:00
Right? I couldn't find anyone with the same problem anywhere. Some weird fluke. Oh well, it happens!

ya, I guess so.
At least you have another one to use until you get it replaced.
2016-12-15 18:54:30
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fanse1dd4cd2
Beginner
Flight distance : 82493
Brazil
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I get the same thing with one of my batteries.
I plug the other one and then this one back and it works.
I guess I will have to contact DJI when I get back from vacation.
2017-1-7 22:15:27
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djiuser_N5UN6eA
Beginner
Flight distance : 22478
Canada
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I have the same issue.... what is the conclusion of your call with dji. ?
3 days ago
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dorius_23
Hobbyist
Flight distance : 24328
Switzerland
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Same problem here with a brand new battery.. so the only way is getting a replacement from DJI?
3 days ago
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