Ricardo Soruco
lvl.1
Brazil
Offline
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I bought my DJI Osmo Mobile on October 5 th and I have had issues with the battery since my first charge. It always stops charging in the middle due to overheating (so I had to wait some minutes to start charging again). After a while, the battery would not charge with the 5W and 1A charger (iPhone charger). After that, I was only able to charge with 2.1A and 10W (iPad charger) but it also kept overheating. Now I am not even able to charge the Osmo Mobile with the "stronger" charger and the battery seems completely dead.
The other issue I noticed was that I need to hold the iPhone on the "correct" position for the Osmo Mobile initialize correctly, otherwise it stays in the sleeping mode. In the first usages I did not need to hold the iPhone for the Osmo to start.
What can I do or what can DJI do to me?
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