nelsfly16
lvl.3
United Kingdom
Offline
|
Dear Mr Nelson E Mansfield We feel it is important that we keep you fully updated with the information we have about when DJI will be able to fulfil your order for the new Mavic Pro Drone. On the 3rd November DJI themselves announced they faced a number of issues and would not able to meet the pre-order demands of customers for launch, but that they were working hard to make these orders before the end of the year. Accordingly, we updated all our expected stock dates. You can read that announcement here: DJI Update 3 Nov 2016 Since then, DJI have not made any further official updates, but what we know is that the supply of Mavic Pro Drones is very low and will mean that a 2016 delivery date for your Pre-order will be unlikely. This is a DJI Dealer wide issue and not unique to just ourselves. As the UK's #1 DJI Dealer, Drones Direct is still the best place to be when waiting for your Mavic Pro. Here at Drones Direct, we value your custom highly and thank you for being patient. We are deeply frustrated with this situation and we would like nothing more than to get you airborne with your new Mavic. We find it difficult to have to tell you this news, but we promise to be open and transparent with our customers at all times. Stock is coming through slowly and we are committed to getting it to customers as soon as possible. We operate a strict first come, first served policy, meaning your place in the queue is guaranteed and this will not change whilst you wait. We also recognise you may not want to wait. We have other great products from DJI and we are more than happy to help you select an alternative or even refund any money taken, but this will mean giving up your place in the queue and as we have shared above, this is a market wide issue - as the top UK DJI Dealer, we will get stock from DJI when it becomes available. We will keep you updated as and when we receive any updates from DJI. Thank you for shopping with Drones Direct |
|