Ticket Assistance Needed
626 3 2017-1-1
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AustrianOak82
lvl.2

United States
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Can a DJI rep please check into my ticket? I have completely lost all patience with this company. All I am waiting on is for a battery to be sent to me and no one seems to be doing anything. Nothing but broken promises over and over and over again. This Saturday will be 7 weeks since the unit was sent back.

Request #337939
2017-1-1
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DJI Natalia
Administrator
Flight distance : 318 ft

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Very sorry for the inconvenience caused, we'll help you escalate it and handle it soon, thanks again for your support!
2017-1-1
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AustrianOak82
lvl.2

United States
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Any chance this can be checked in to? I am still waiting for my battery to ship to me. I am getting no response from anyone.
2017-1-13
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DJI-Thor
Administrator
Flight distance : 13602 ft
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AustrianOak82 Posted at 2017-1-13 20:25
Any chance this can be checked in to? I am still waiting for my battery to ship to me. I am getting no response from anyone.

Sorry about it, I checked your case again, you'll receive a response in a day or two.
2017-1-14
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