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Item sent in for replacment / How long of a wait should i expect?
2130 1 2017-1-3
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Jeebus
lvl.1

United States
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Hello, recently had an issue with one of my units and after a lengthy stint on the chat feature, they decided that a replacment unit was necessary for my item.  I was sent the shipping label, and dropped my item off with UPS today.  But, during all of this, i never asked how soon i should expect to recieve my new unit?

The chat wait is about 120 people deep right now, so i figure i would just post here and see if anyone knows.


Thanks!!
2017-1-3
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DJI Natalia
Administrator
Flight distance : 318 ft

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Hi Jeebus, generally speaking, it'll take about 1 week for the replacement process after receiving your unit.
2017-1-3
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