Cmdrwack
lvl.1
United States
Offline
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I ordered several OSMO Mobile accessories on January 1, 2017. Their website shows only payment received and not shipped. So far, 9 days later, I've received no e-mail feedback from DJI on status. I've sent in e-mails asking about when my order my ship. No answers. I even sent an e-mail via a PayPal dispute process asking to either provide a status or else cancel the order. No answer. Did/do others have the same experience when ordering direct from DJI? I guess that I am used to ordering from other websites where I get a status, and a forecast of a ship date and answers to e-mails within a few days. |
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