I purchased 1 Mavic drone, but DJI charged me with 2 and sent me two!
I tried emailing, and no response for 5days.
What do I need to do to return one? What address?
any help would be really appreciated!

I think you first need to contact customer services, they should be able to help you out, or try contacting a moderator here to see if they can help push your case, to get it sorted promptly. Good luck

hallmark007 Posted at 2017-1-16 07:45
I think you first need to contact customer services, they should be able to help you out, or try contacting a moderator here to see if they can help push your case, to get it sorted promptly. Good luck

Must have been a problem with the IT.

I preordered mine right at the beginning of preorder-period but still in my shopping-basket at DJI another Mavic is on order. I don´t know how to get rid of it .....................

In fact I got only one but the other order is still in the basket ...........  

hallmark007 Posted at 2017-1-16 07:45
I think you first need to contact customer services, they should be able to help you out, or try contacting a moderator here to see if they can help push your case, to get it sorted promptly. Good luck

Thanks! How do I contact a moderator?  I'm new to the forum

fans04874909 Posted at 2017-1-16 09:39
Thanks! How do I contact a moderator?  I'm new to the forum

If you see a comment by one of them just click on personal message, that should get them.

fans04874909 Posted at 2017-1-16 09:39
Thanks! How do I contact a moderator?  I'm new to the forum

Thanks for bringing this to our attention, your case has been escalated, our support sent you an e-mail for the details, please feel free to let us know for any further questions, we'd like to help you.