Initiated RMA need help!!!
626 5 2017-1-19
Uploading and Loding Picture ...(0/1)
o(^-^)o
R&L Aerial
First Officer
Flight distance : 298100 ft
  • >>>
United States
Offline

I initiated RMA 2 days ago and would like to know how and when I will be receiving my shipping label? Also the form one has to fill out for return, does it go in the box with returned drone our am I missing something?
2017-1-19
Use props
Josh-130
lvl.1

United States
Offline

Shipping label is supposed to be emailed to you
2017-1-19
Use props
hallmark007
Captain
Flight distance : 9827923 ft
  • >>>
Ireland
Offline

Hi it takes a couple of days, yes insert form in the box but keep a copy for yourself also you will need a copy of invoice, I would recommend you take note of your serial number,
You can follow progress of your Rma on the dji go app,
Opening page click on more then dji support then repair history.
Good luck hope it works out for you and your back in the air soon..
2017-1-19
Use props
R&L Aerial
First Officer
Flight distance : 298100 ft
  • >>>
United States
Offline

Thank you!!!
2017-1-19
Use props
DJI Natalia
Administrator
Flight distance : 318 ft

Offline

May I know you've received the shipping label or not?
You submitted repair case online, right? what's the case number?After you finish the process, you will see "Print" button and notes there, please print the page and put it into the box with unit then send in.
2017-1-20
Use props
DRONE-flies-YOU
Second Officer
Flight distance : 1450594 ft
United States
Offline


I received a shipping label within 2 hours when I returned my first P4P+.  
2017-1-20
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules