Hi ,
I just want to share with you the good news.
This is the email I got just now from the DJI that they fixed the problem with the Osmo mobile and iPhone 6s Plus and iPhone 7 because of their IOS functionality in the latest firmware update.

Dear Waleed,

Thank you for raising your concern here in DJI Technical Support.

We do apologize for the delayed response to your email. About this issue there was a new firmware released for the Osmo Mobile that is a solution for this issue. You need to use the latest DJI Go App v3.1.2 to make sure that Osmo Mobile will work properly. Kindly check our website at DJI.COM for the latest firmware of OSmo Mobile.

If you have any other inquiry, please do not hesitate to send us an email so we can better assist you especially when it comes with our products and services.

We look forward to a successful working relationship in the future.

Thank you for choosing DJI.
Best Regards,

I'll only believe it when I see it.

Can....anyone confirm this in any way?

Same here. Don't believe it. Any proves?

I have a iPhone7 Plus and it works just fine.

No, like I said, it's a hardware issue, if it doesn't work for you before, a firmware upgrade won't solve it

DJI-Thor - Then why is the official DJI support informing people that a firmware fixing is coming?

I too, has a similar response from the official dji support, stating they are working on a firmware fix.

Either your miss-informed, or they are fobbing people off with a scripted answer!!

I'm afraid I've been using this combination of app and firmware for a while and it certainly doesn't fix the issue with an iPhone 6S plus. As DJI-Thor has said it seems to be a hardware issue and there is no way of disabling the physical OIS as it's within the camera module.

DJI-Ken Posted at 2017-1-20 11:01
I have a iPhone7 Plus and it works just fine.

With my iPhone 6S plus which has hardware and software OIS it is fine in some situations where I am really carefully and gentle with the movement. I get great results, but if I forget and pan too quickly, particularly when there are lines/edges in the image that are hard/contrasting then it accentuates the fact that the hardware OIS is perhaps working and you get a visible oscillation.

There are some great aspects to the OSMO mobile but I wouldn't classify this first generation of hardware / phone / app as a true mass consumer device that works out of the box in all situations and across all skill levels.  To get the most out of it it needs a bit of practice and skill and even then sometimes you don't get perfection I'm afraid.  It's on the edge of being great and I'm sure that with a few tweaks the performance envelop will expand.

A1000 Posted at 2017-1-21 05:17
With my iPhone 6S plus which has hardware and software OIS it is fine in some situations where I am really carefully and gentle with the movement. I get great results, but if I forget and pan too quickly, particularly when there are lines/edges in the image that are hard/contrasting then it accentuates the fact that the hardware OIS is perhaps working and you get a visible oscillation.

There are some great aspects to the OSMO mobile but I wouldn't classify this first generation of hardware / phone / app as a true mass consumer device that works out of the box in all situations and across all skill levels.  To get the most out of it it needs a bit of practice and skill and even then sometimes you don't get perfection I'm afraid.  It's on the edge of being great and I'm sure that with a few tweaks the performance envelop will expand.

Can someone please test and report. I am interested in buying one to use with my iPhone 7+. If the issues are not fixed, I may hold off.

Thanks all

According to the post above with the email from support there is a new firmware update that is supposed to fix the OIS issue with iPhone 6+ and 7. I went to the DJI site firmware page and there has not been a firmware release for Osmo in 2017 ??...

rrkpl1 Posted at 2017-1-21 09:07
According to the post above with the email from support there is a new firmware update that is supposed to fix the OIS issue with iPhone 6+ and 7. I went to the DJI site firmware page and there has not been a firmware release for Osmo in 2017 ??...

I agree, I haven't seen or been prompted to update the firmware since 2016.  Not holding my breath but hoping they have perhaps found a way to counteract the mechanical OIS.  A long shot

A1000 Posted at 2017-1-21 05:17
With my iPhone 6S plus which has hardware and software OIS it is fine in some situations where I am really carefully and gentle with the movement. I get great results, but if I forget and pan too quickly, particularly when there are lines/edges in the image that are hard/contrasting then it accentuates the fact that the hardware OIS is perhaps working and you get a visible oscillation.

There are some great aspects to the OSMO mobile but I wouldn't classify this first generation of hardware / phone / app as a true mass consumer device that works out of the box in all situations and across all skill levels.  To get the most out of it it needs a bit of practice and skill and even then sometimes you don't get perfection I'm afraid.  It's on the edge of being great and I'm sure that with a few tweaks the performance envelop will expand.

Indeed with the + and OIS you need to practice your ninja walk.

DJI-Ken Posted at 2017-1-21 17:21
Indeed with the + and OIS you need to practice your ninja walk.

DJI-Ken, it's certainly a contributor to good footage and when it all comes together it is really good as people's videos show. But at the moment I find there's quite a lot left on the 'cutting room floor'  The art is practice in order to understand what works and what doesn't and hopefully the app will also develop in parallel.

Does this mean that the OIS issue for the iPhone's 6S Plus and 7 still exist after the latest firmware updates?  

Seems like DJI-Thor and the person from DJI responding to Waleed have different info.

It still exists.

What ever you do, don't use the Osmo Mobile with an diPhone 7 on bicycle with a the DJI bike mount. It magnifies the problem.

G-Lord Posted at 2017-1-24 12:15
It still exists.

What ever you do, don't use the Osmo Mobile with an diPhone 7 on bicycle with a the DJI bike mount. It magnifies the problem.

Thank you very much for your video G-Lord!!!

G-Lord Posted at 2017-1-24 12:15
It still exists.

What ever you do, don't use the Osmo Mobile with an diPhone 7 on bicycle with a the DJI bike mount. It magnifies the problem.

Blimey - that's made me sea-sick !

G-Lord Posted at 2017-1-24 12:15
It still exists.

What ever you do, don't use the Osmo Mobile with an diPhone 7 on bicycle with a the DJI bike mount. It magnifies the problem.

Wow.......

Thank's for putting that up G-Lord. I'm going to guess that BGM was pure coincidence

Side by side comparison, DJI Bike Mount with a GoPro Hero 3+ Vs an iPhone 7.

Unfortunately I don't have a GoPro 5 Osmo mount, so I can't compare the  on-board stabilization.

I recorded this video with the Oslo Mobile, and iPhone 7+ using the DJI Go App.
I was following my son, while riding his scooter, the beginning of the footage is with me holding the OSMO with one hand and the other one of the scooter handles. Before i fell off and where the footage goes 'Full Shake' is when I'm holding the Osmo and both handles.

Doberman Posted at 2017-1-21 07:11
Can someone please test and report. I am interested in buying one to use with my iPhone 7+. If the issues are not fixed, I may hold off.

Thanks all

Test i did with Iphone 7 Plus.