P3P upgrade failed
1272 7 2017-1-20
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joe_mamma
lvl.1

United States
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can someone decifer this log? this unit has a new main board and a new camera. I get no transmition signal message and no video

[00014674]========== remo-con disconnect. boot(15) ============
[00014731]Packet [C:\P3X_FW_V01.10.0090.bin] detected, card sn [0xa5733403].
[00014779]Packet upgrade start...

[00014835]Packet checking...
[00014890]Packet vlink 01.10.0090 <-> 01.10.0090.
[00014943]Record vlink 01.09.0060 <-> 01.08.0080 (flow = 0).
[00014995]Done.

[00015051]Version checking[1]...
[00015131][03 05][00] v34.2.0.9 -> v34.2.0.9
[00015211][03 06][00] v2.4.20.28 -> v2.4.20.28
[00015269][04 00][00] v1.44.0.0 -> v1.48.0.0 need upgrade.
[00015391][11 00][00] v1.8.0.0 -> v1.8.0.0
[00015531][11 01][00] v1.8.0.0 -> v2.0.0.33, firmware v1.8.0.0 not support.
[00015580][11 01][00] v1.8.0.0 -> v2.0.0.33
[00015679][12 00][00] v1.11.0.0 -> v1.11.0.0
[00015780][12 01][00] v1.11.0.0 -> v1.11.0.0
[00015880][12 02][00] v1.11.0.0 -> v1.11.0.0
[00015980][12 03][00] v1.11.0.0 -> v1.11.0.0
[00024811][15 00][00] device not detected.
[00024916][17 00][00] v1.1.1.7 -> v1.1.1.7
[00025067][17 01][00] v1.0.2.7 -> v1.0.2.7
[00025130][19 00][00] v1.0.8.96 -> v1.0.8.96
[00025183][01 00][00] v1.30.5036 -> v1.32.5432 need upgrade
[00025240][01 01][00] v1.30.5036 -> v1.32.5432 need upgrade
[00025393][08 00][00] v0.13.0.7 -> v0.13.0.7
[00025471][09 00][00] v3.0.0.10 -> v3.0.0.10
[00025524]Done.

[00027583]Waiting for user confirm...
[00037636]Timeout, start upgrade automatically.

[00037741]Firmware upgrading[1]...
[00051120][01 00] Firmware upgrade start...
[00014145][01 00] Firmware upgrade finished successfully.
[00014208]Done.

[00014264]Packet [C:\P3X_FW_V01.10.0090.bin] resumed, card sn [0xa5733403].
[00014330]Packet vlink 01.10.0090 <-> 01.10.0090.
[00014381]Record vlink 01.09.0060 <-> 01.08.0080 (flow = 0).
[00014438]Version checking[2]...
[00014547][03 05][00] v34.2.0.9 -> v34.2.0.9
[00014647][03 06][00] v2.4.20.28 -> v2.4.20.28
[00014714][04 00][00] v1.44.0.0 -> v1.48.0.0 need upgrade.
[00014847][11 00][00] v1.8.0.0 -> v1.8.0.0
[00015089][11 01][00] v1.8.0.0 -> v2.0.0.33, firmware v1.8.0.0 not support.
[00015147][11 01][00] v1.8.0.0 -> v2.0.0.33
[00015268][12 00][00] v1.11.0.0 -> v1.11.0.0
[00015353][12 01][00] v1.11.0.0 -> v1.11.0.0
[00015457][12 02][00] v1.11.0.0 -> v1.11.0.0
[00015557][12 03][00] v1.11.0.0 -> v1.11.0.0
[00024536][15 00][00] device not detected.
[00024635][17 00][00] v1.1.1.7 -> v1.1.1.7
[00024772][17 01][00] v1.0.2.7 -> v1.0.2.7
[00024847][19 00][00] v1.0.8.96 -> v1.0.8.96
[00024902][01 00][05] v1.32.5432 -> v1.32.5432
[00024960][01 01][00] v1.30.5036 -> v1.32.5432 need upgrade
[00035036][08 00][00] v0.13.0.7 -> v0.13.0.7
[00035108][09 00][00] v3.0.0.10 -> v3.0.0.10
[00035163]Done.

[00035222]Firmware upgrading[2]...
[00035385][01 01] Firmware upgrade start...
[00065664][01 01] Firmware upgrade finished successfully.
[00065753][04 00] Firmware upgrade start...
[00125507][04 00] Firmware upgrade finished successfully.
[00125558]Done.

[00125618]Version checking[3]...
[00125710][03 05][00] v34.2.0.9 -> v34.2.0.9
[00125809][03 06][00] v2.4.20.28 -> v2.4.20.28
[00125867][04 00][05] v1.48.0.0 -> v1.48.0.0
[00126016][11 00][00] v1.8.0.0 -> v1.8.0.0
[00126150][11 01][00] v1.8.0.0 -> v2.0.0.33, firmware v1.8.0.0 not support.
[00126295][11 01][00] v1.8.0.0 -> v2.0.0.33
[00126399][12 00][00] v1.11.0.0 -> v1.11.0.0
[00126499][12 01][00] v1.11.0.0 -> v1.11.0.0
[00126604][12 02][00] v1.11.0.0 -> v1.11.0.0
[00126705][12 03][00] v1.11.0.0 -> v1.11.0.0
[00131460][15 00][00] device not detected.
[00131559][17 00][00] v1.1.1.7 -> v1.1.1.7
[00131700][17 01][00] v1.0.2.7 -> v1.0.2.7
[00131781][19 00][00] v1.0.8.96 -> v1.0.8.96
[00131834][01 00][05] v1.32.5432 -> v1.32.5432
[00131890][01 01][05] v1.32.5432 -> v1.32.5432
[00131968][08 00][00] v0.13.0.7 -> v0.13.0.7
[00132035][09 00][00] v3.0.0.10 -> v3.0.0.10
[00132094]Packet upgrade failed at version checking.




2017-1-20
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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It  may indicate that there's an issue with the Lightbridge component. Just to clarify, did you have the RC on while updating? Did you get this unit back from one of the DJI Repair centers or did you replace the board yourself?
2017-1-20
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joe_mamma
lvl.1

United States
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DJI-Jamie Posted at 2017-1-20 22:35
It  may indicate that there's an issue with the Lightbridge component. Just to clarify, did you have the RC on while updating? Did you get this unit back from one of the DJI Repair centers or did you replace the board yourself?

I had the Electronics shop at the University I work for replace it. The RC was off at the time of updating and kept in a cool place so it didn't too hot. The Lightbridge module must be line 15 in the log?
2017-1-21
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DJI Natalia
Administrator
Flight distance : 318 ft

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joe_mamma Posted at 2017-1-21 04:57
I had the Electronics shop at the University I work for replace it. The RC was off at the time of updating and kept in a cool place so it didn't too hot. The Lightbridge module must be line 15 in the log?

If the same case "[1500] device not detect" after you tried to format SD card and upgrade it again, then it needs to be send in to DJI service center, our engineers will help you evaluate it and get it fixed.
For a further explanation, if the damage is caused by improper installation by a third-party repair center, it will not be covered by our warranty.
You can submit a repair case and apply for pickup here: https://repair.dji.com/en/SelfRepair/Area
2017-1-21
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

joe_mamma Posted at 2017-1-21 04:57
I had the Electronics shop at the University I work for replace it. The RC was off at the time of updating and kept in a cool place so it didn't too hot. The Lightbridge module must be line 15 in the log?

Yes, that would be the Lightbridge component that's unable to be detected. If this persists, then you would want to follow Natalia's advice and have the unit sent in for service.
2017-1-23
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DanMan32
lvl.3
Flight distance : 2489501 ft
United States
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Make sure the two connectors to the gimbal are properly in place.  I believe one of them can sometimes get loose.
2017-1-25
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joe_mamma
lvl.1

United States
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I replaced the $69 receiver lightbridge module and everything is fine now.
2017-1-25
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DJI Natalia
Administrator
Flight distance : 318 ft

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joe_mamma Posted at 2017-1-25 17:11
I replaced the $69 receiver lightbridge module and everything is fine now.

Glad to hear it's sorted out now, enjoy it!
2017-1-25
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