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Firmware upgrade
422 4 2017-1-21 10:40:29
HELOUAV
Hobbyist
United States
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new matrice 600 pro and struggling with firmware upgrade.  Finally cleared the firmware error but now "Battery Authentication failure?"  Cannot seem to find a way to clear this error. Can't fly as a a result. Has anyone experienced this issue and if so what did you do to clear it?
2017-1-21 10:40:29
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P.R
Student Pilot
Flight distance : 227740
Italy
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I had a Battery Error when I updated the latest Firmware of the M600, and I was able to fix it by cycle the batteries and run a firmware down and upgrade, maybe you could fix this by trying to downgrade again and then upgrade.Seems to quiet normal at DJI that there are bugs with new Firmware, the new Ronin MX Firmware (that has been removed from DJI Website) had several issues as well.
2017-1-21 11:32:20
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HELOUAV
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United States
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uninstalled GO and reinstalled, no help.  Updated firmware again or at least tried to says version current and gives no option to down grade or uninstall.  DJI ASST 2 is at correct version according to  download  page.  Really frustrated same error of Firmware upgrade needed and battery authentication failed.
2017-1-21 15:42:58
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HELOUAV
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United States
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HELOUAV Posted at 2017-1-21 15:42
uninstalled GO and reinstalled, no help.  Updated firmware again or at least tried to says version current and gives no option to down grade or uninstall.  DJI ASST 2 is at correct version according to  download  page.  Really frustrated same error of Firmware upgrade needed and battery authentication failed.

I see that over 120 people have viewed my post for help but have only received one respond. Have anyone had this problem with Battery authentication failure and aircraft need firmware updated after installing  V1.0.0.92 Asst. 2??   I have had this matrice 600 pro for 2 months now and still have not flown. Tried uplaond with a MAC and Lenovo Thinkpad only  to have the same errors.   Have also tried an IPAD Pro Tablet and a Android tablet with same results. Support gets back to every 3-4 days and not last message was to send in to repair center.  I am at a complete loss on what to do.
2017-1-30 09:56:05
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mariodem.gmail
Beginner
Flight distance : 5915
Malta
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I have exactly same problem.
I bought the Matrice 600 with 3 sets of batteries. The set that was included with the Matrice works fine. However the other 2 sets give a "battery authentication problem" error.

On the manual there is a reference to the Matrice 600 dowloads page, however I could not find this software. Only the DJI Assist which does not recognise the battery charger when connected.

Anyone solved this?

2017-4-17 19:55:28
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