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DJI GO APP WON'T CONNECT WITH MAVIC
12090 11 2017-1-23
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fans23aba83e
lvl.1
Flight distance : 2549 ft
United Kingdom
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I have been unable to connect to Go today... even aftrr uninstalling and reinstslling. WhenI open the app it does not have the "camera" box for me to click on. It does only for Inspire.. Any suggestions welcome...
2017-1-23
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hallmark007
Captain
Flight distance : 9812789 ft
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Ireland
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Dji go , or dji go 4 ?
2017-1-23
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fans23aba83e
lvl.1
Flight distance : 2549 ft
United Kingdom
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DJI GO NOT THE DJI GO4
2017-1-23
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ePetLicensing.c
Second Officer
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United States
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You need to use GO4 APP.  It happened to me from time to time.

Just turn off the off the AC / APP /  RC. Wait few seconds

Turn on RC / wait few seconds

Turn on AC wait until initialization is complete then

Turn on GO4 APP few seconds and you will see the MAVIC and the BLUE go fly button tap and enter the app.

If necessary repeat in the same order. Also, force close all app and make sure the props are spread out.


"Protect animal population. Spayed or Neutered? and License your Pet!"
2017-1-23
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fanscbe312e7
lvl.1
Flight distance : 306722 ft
United States
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Are you using the DJI GO 4 app or the DJI GO app? GO4 app has worked great for me.
2017-1-23
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hallmark007
Captain
Flight distance : 9812789 ft
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Ireland
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fanscbe312e7 Posted at 2017-1-23 11:31
Are you using the DJI GO 4 app or the DJI GO app? GO4 app has worked great for me.

Dji go 4 is for use with p4pro Mavic inspire 2 you really should change.
2017-1-23
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hallmark007
Captain
Flight distance : 9812789 ft
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Ireland
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You need to use dji go 4 this is the app forMavic  p4p . Good luck
2017-1-23
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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What device are you using, below is the list of recommended devices. If using an iPad did you unplug the side plug as it needs to be unplugged if you use the bottom USB port.
If your using Android, swipe down from the top to make sure its not on "USB for Charging"
Have you tried a different USB cable.
Just some things to try.

ios: iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPod touch 6, iPad Pro, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, and iPad mini 4 Wi-Fi + Cellular. This app is optimized for iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7 and iPhone 7 Plus.
Android: Samsung tabs 705c, Samsung S6, Samsung S5, Samsung NOTE4, Samsung NOTE3, Google Nexus 9, Google Nexus 7 II, Ascend Mate7, Huawei P8 Max, Huawei Mate 8, Nubia Z7 mini, SONY Xperia Z3, MI 3, MI PAD, Smartisan T1.
*Support for additional Android devices available as testing and development continues.
2017-1-23
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DeLaguna
New

United States
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DJI-Ken Posted at 2017-1-23 12:22
What device are you using, below is the list of recommended devices. If using an iPad did you unplug the side plug as it needs to be unplugged if you use the bottom USB port.
If your using Android, swipe down from the top to make sure its not on "USB for Charging"
Have you tried a different USB cable.

I would gladly beta test for you as your app won't let me connect to dji
2017-4-19
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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DeLaguna Posted at 2017-4-19 18:24
I would gladly beta test for you as your app won't let me connect to dji

Which aircraft do you have and what device are you using?
2017-4-20
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fans6f1ea336
New
Australia
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I'm also having problems connecting the dji go 4 app with my mavic pro. Sometimes it connects most of the time it doesn't.
2017-4-29
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GARYD18166
New
Flight distance : 12510 ft
United Kingdom
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use your itunes on the pc with your phone plugged into the pc....reset the phone useing this method only, iphone 6s plus, mavic pro, dji  go 4
2017-11-2
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