Please select Into the mobile phone version | Continue to access the computer ver.
DJI go 4 crashes constantly, Android 7.1.1
758 13 2017-1-25 04:43:03
alirz5
Intern Pilot
Canada
Offline

I have a Nexus 6p. Fully stock running Android 7.1.1
Yesterday I received my mavic. Hooked it all up and DJI go 4 crashed every single time I opened it right after displaying the main splash screen...
I u insltaeed and reinstalled it but it still crashed.
I then rebooted the phone and the app did start the. However I'm concerned with the stability of the app and it crashing during flight....
2017-1-25 04:43:03
Use props
alirz5
Intern Pilot
Canada
Offline

Just saw the reviews of the app on Google play store. eceeysingle person there is also saying the same thing that it crashes...

DJI when are you going to fix it? How are we suppose to use it to fly the mavic if the app won't even open.
2017-1-25 04:46:35
Use props
WrightCoast
Hobbyist
United States
Offline

same here, saw the notice pop up the other day so I switched to Go4 and it crashed everytime I used it,
2017-1-25 05:09:33
Use props
Tharg (from the
Intern Pilot
United Kingdom
Offline

Try turning Auto Rotate Screen off on your device - see if that solves it.

DJI coding chimps with sloppy coding again
2017-1-25 07:45:35
Use props
Miguel_R
Hobbyist
United States
Online

Hey i had that same issue with my nexus 6p.Below is a video that helped me resolve the issue hopefully it helps you as well.  
2017-1-25 10:17:08
Use props
fans464c96e6
Hobbyist
Canada
Offline

Tharg (from the Posted at 2017-1-25 07:45
Try turning Auto Rotate Screen off on your device - see if that solves it.

DJI coding chimps with sloppy coding again

Thanks I'll give this a try.  From my testing i also notice this infact might be related to the rotation off the application at launch
2017-1-25 17:45:37
Use props
fans464c96e6
Hobbyist
Canada
Offline

Miguel_R Posted at 2017-1-25 10:17
Hey i had that same issue with my nexus 6p.Below is a video that helped me resolve the issue hopefully it helps you as well.  https://www.youtube.com/watch?v=LuLhpRtOeQc

Ok.. now that's interesting. I'll give this a try but what's the reason this prevents the crash? What's the source of this solution, any idea? Thanks
2017-1-25 17:45:39
Use props
Miguel_R
Hobbyist
United States
Online

fans464c96e6 Posted at 2017-1-25 17:45
Ok.. now that's interesting. I'll give this a try but what's the reason this prevents the crash? What's the source of this solution, any idea? Thanks

i'm not sure but i think it has something to do with the app native resolution. But after I made the changes i haven't had any more problems.
2017-1-25 18:31:26
Use props
Jenee 2
Student Pilot
Australia
Offline

I have a different smartphone but when it was updated to Android 7.1.1 the same thing happened to me. The fix is to always make sure you hold the phone in portrait until you tap on Go Fly and then you can turn to landscape. This has always worked for me.
2017-1-25 20:16:24
Use props
tigerdim
Hobbyist
Hong Kong
Offline

I have to keep the phone in portrait mode when I open the app. Once I'm past the opening screen I can turn the phone. No crashes after that. If I open the app in landscape it crashes right away
2017-1-25 22:26:24
Use props
fans83967f61
Beginner
Germany
Offline

Got my Mavic today, installed DJI GO 4 on my HTC 10 (no nougat yet). I could fly for a few minutes, than the app told me it had lost connection while the controller remained connected. The only thing to get it working again was to close the app and reopen it. Hope this will be fixed soon...
2017-1-26 05:46:06
Use props
fansfdb3ff82
Beginner
United States
Offline

Same issue here...Following...
2017-2-27 12:06:54
Use props
fansfc205fd5
New
United States
Offline

I'm also running a Nexus 6P (7.1.2 beta) with my Mavic Pro, and I'm seeing an issue in flight where the phone's live feed freezes. The entire screen, the phones lock button, and volume buttons are  unresponsive. This forces me to reboot the phone while in flight.

Has anyone else had this issue?

3 days ago
Use props
You need to log in before you can reply Login | Register now

Credit Rules

Close

DJI RecommendsPrevious /1 Next