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1111 4 2017-2-4
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Ely324
lvl.4
Flight distance : 904888 ft
United States
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Hi, I still have pending DJI credit from an order placed a few months back and wanted to see who to contact so I get the credit available so I can place an order.  I also have some commision earnings that are still in pending and wanted to see how long that normally takes to become available to the account as well.
Thank you
2017-2-4
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DJI Natalia
Administrator
Flight distance : 318 ft

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May I have your order number, please?
We'll escalate it and help you follow up the case.
2017-2-5
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Ely324
lvl.4
Flight distance : 904888 ft
United States
Offline

DJI Natalia Posted at 2017-2-5 20:01
May I have your order number, please?
We'll escalate it and help you follow up the case.

Thank you, order number is 0014388320149.
2017-2-6
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DJI Natalia
Administrator
Flight distance : 318 ft

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Ely324 Posted at 2017-2-6 07:33
Thank you, order number is 0014388320149.

I've informed our sales team for your case, will get back to you once I get any new information.
2017-2-6
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AH!
lvl.1

United Kingdom
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Hi, I have the same problem.  Credit still pending from a month ago.  Order number 0442688220329...please can you take a look?
2017-2-15
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