DJI Go 4 showing my Inspire 2 twice
730 4 2017-2-8
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JBInspire
lvl.3
Flight distance : 1863438 ft
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United Kingdom
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Within DJI Go, my inspire 2 is showing up twice, with some flights logged against the first instance and others against the second. This is a bit of a pain as I have to switch between the two for getting flight records for my logs and don't have a toal of flight time/distance.

Any ideas on why or how to resolve?
2017-2-8
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Mike-the-cat
Second Officer
Flight distance : 22488593 ft
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Singapore
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This occurs when there was a mis-registration with a server during synch. Total time is the arithmetic sum of the flight time for both instances of the aircraft.  This will be displayed correctly if you have only one craft on the frontnist page
2017-2-8
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JBInspire
lvl.3
Flight distance : 1863438 ft
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Mike-the-cat Posted at 2017-2-8 21:58
This occurs when there was a mis-registration with a server during synch. Total time is the arithmetic sum of the flight time for both instances of the aircraft.  This will be displayed correctly if you have only one craft on the frontnist page

Thanks Mike, is there a way to get them merged again - perhaps delete and re-install the Go app? Or am I stuck with two instances (not the end of the world)?
2017-2-9
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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JBInspire Posted at 2017-2-9 08:16
Thanks Mike, is there a way to get them merged again - perhaps delete and re-install the Go app? Or am I stuck with two instances (not the end of the world)?

You should give that a try. Let us know if it persists.
2017-2-9
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Mike-the-cat
Second Officer
Flight distance : 22488593 ft
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Singapore
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JBInspire Posted at 2017-2-9 08:16
Thanks Mike, is there a way to get them merged again - perhaps delete and re-install the Go app? Or am I stuck with two instances (not the end of the world)?

Not in my experience. If you delete a record, it does not get synched.

Deleting the app and reinstalling /resynching doesn't fix this database entry bug.
DJI CAN fix this on the backend but it will require manual processing.


2017-2-9
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