Impossible J
lvl.2
United States
Offline
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Wanna know how I know all of this? I too opened a mavic with manufacturer defects, but back when finding one at retail was like finding a damned unicorn, so exchanging it wasn't a possibility. So I open a case... 48 hours before they even send the shipping label (ludicrous), then a full 5 business days to get there, weekends don't count. Three more days for them to even acknowledge they had it, three more days while did God knows what, then waited another 5 business days for the replacement.. which ALSO had damage and manufacturer defects. They didn't even check the new one before it went out. Just got off the phone with DJI, have to send it back and wait another three weeks due to their negligence and lack of QA. Totally ridiculous. |
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