Well I try to contact chat support but nothing help. When I try to fly my drone (phantom 3 4K) with DJI GSP I can't fly it, a message appears and I try all you can imagine to take fly, i try to use dronedoplay and it's the arma things. Can you help me. I need this because I will use the drone to photogrammetry.

Unfortunately the picture is a tad small, could you please submit a larger picture?

DJI-Jamie Posted at 2017-2-10 22:59
Unfortunately the picture is a tad small, could you please submit a larger picture?

What image says:
- Prepare to fligth
x - Phantom 3 4k : Fetching switch mode... No obstacle avoidance system.
✓ - GPS: no: 13, level: 13
✓ - Compass & IMU : Normal.
✓ - Battery: 1 battery connected, 80%

Hugo,
  You can run the GO 4 app at the same time.  If you bring it up, do you get the same or similar error regarding your switch mode?  Did you try cycling the flight mode switch when you were getting the error?

I don't think you can use GO 4 on a P3.  You need to use the regular Go app instead, current version 3.1.3 on Android, 3.1.4 on IOS.
But yes, how does the P3 work using GO?

Cobrajet Posted at 2017-2-11 20:41
Hugo,
  You can run the GO 4 app at the same time.  If you bring it up, do you get the same or similar error regarding your switch mode?  Did you try cycling the flight mode switch when you were getting the error?

I try use de DJI GO app and have the same problem, i dont nknow how to fix it, In fly i try to switch the mode and nothing happen. So i dont kwon why the app dont reconognize fly modes

DanMan32 Posted at 2017-2-12 16:56
I don't think you can use GO 4 on a P3.  You need to use the regular Go app instead, current version 3.1.3 on Android, 3.1.4 on IOS.
But yes, how does the P3 work using GO?

I dont use go 4 i think

DanMan32 Posted at 2017-2-12 16:56
I don't think you can use GO 4 on a P3.  You need to use the regular Go app instead, current version 3.1.3 on Android, 3.1.4 on IOS.
But yes, how does the P3 work using GO?

I dont use go 4 i think I use GO 3, When i use GO 3 i dont have problems the app function is very well, perfectly i say.

HugoDL Posted at 2017-2-13 07:02
I dont use go 4 i think I use GO 3, When i use GO 3 i dont have problems the app function is very well, perfectly i say.

Hugo, you said at 6# " I try to use de DJI GO app and have the same problem", while at 8#, you're saying " When I use GO 3, I don't have problems, the app function is very well."
Sorry I am a little confused since P3 4K does not support DJI GO 4, please help me confirm the information so we can figure it out, thanks.

DJI Natalia Posted at 2017-2-13 19:23
Hugo, you said at 6# " I try to use de DJI GO app and have the same problem", while at 8#, you're saying " When I use GO 3, I don't have problems, the app function is very well."
Sorry I am a little confused since P3 4K does not support DJI GO 4, please help me confirm the information so we can figure it out, thanks.

Hi Natalia, sorry for the confuse. I refer when I use DJI go 3 I don't have problem , but when I use DJI GSP i have problems.

HugoDL Posted at 2017-2-14 07:49
Hi Natalia, sorry for the confuse. I refer when I use DJI go 3 I don't have problem , but when I use DJI GSP i have problems.

Thanks for making that clear, I'm checking with our engineers for this case and will get back to you once I get any information.