jgadea
lvl.2
Flight distance : 131985 ft
Nicaragua
Offline
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Hello all,
Just to let you guys know my horror story.
I placed Order 0013984117049h on January 25. Got my confirmation email that same day. Got my confirmation email January 29. Then, i got my shipping email on the 3rd of February.
Dear jgadea,
Your order, number 0013984117049, has shipped. Check on delivery status using the FEDEX tracking code 171033970524167.
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| Order Summary | | 1 | USD $1,299 | Mavic - Quick-release Folding Propellers |
| 2 | USD $18 |
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The Fedex tracking number stated that the package weighed 1lbs. Now I know the Mavic is small... but cmon. I chatted with DJI to inquire if there was another tracking number with the order. They said it did not, so I asked to chat with a supervisor. The supervisor went ahead to tell me he was going to escalate the issue and that they would get back to me via email in 24-48hrs.
Now the package arrived today. It was 1 lb. and it was the props. Just the props.
So I'm back in chat, tell the rep about this whole thing, demand to speak to a supervisor, and she proceeds to leave the chat. So, what to do?
Any ideas guys?
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