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Errors on 6 propellers
662 6 2017-2-10
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KevDrones
Second Officer
Flight distance : 475522 ft
United States
Offline

Hello,
I would like to state that DJI Support does not email me regarding my case. I would like a representive to contact me about my case number for 6 propellers. I want a written email regarding this case. I would like a PM to my forum from one of your repersentatives.
2017-2-10
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dronist
Captain
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United States
Offline

It will help if you provide them with your case number
2017-2-10
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DJI-Thor
Administrator
Flight distance : 13602 ft
Offline

Hi, what's your case number? And who promised to email you? Can you elaborate? Thank you.
2017-2-10
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DJI Natalia
Administrator
Flight distance : 318 ft

Offline

We're so sorry that you're experiencing difficulties, I will inform our support team to contact you on Monday for your case and try our best to help you.
Please click on "Reply" button here so that we can get a remind, we'll follow up your case .
2017-2-18
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KevDrones
Second Officer
Flight distance : 475522 ft
United States
Offline

DJI Natalia Posted at 2017-2-18 18:30
We're so sorry that you're experiencing difficulties, I will inform our support team to contact you on Monday for your case and try our best to help you.
Please click on "Reply" button here so that we can get a remind, we'll follow up your case .

Okay, I have some updates, I got four propellers, but not the other 2, I need two more that work with my phantom.
2017-2-19
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DJI Natalia
Administrator
Flight distance : 318 ft

Offline

KevDrones Posted at 2017-2-19 11:30
Okay, I have some updates, I got four propellers, but not the other 2, I need two more that work with my phantom.

Just to clarify, the four propellers are working fine now, but you did not receive other 2, right?
2017-2-19
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KevDrones
Second Officer
Flight distance : 475522 ft
United States
Offline

Yes, I need 2 more.
2017-2-20
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