Donnie Stugots
First Officer
Flight distance : 3636782 ft
United States
Offline
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Mick 66 Posted at 2017-2-16 13:54
Good evening is the result of the about that I sent
But I have inpression that the update is pzs well done because the result failed but I followed the procedure to the letter
what can I do ? According to the "about "page that firmware versions that you listed , you are up to date .
Can you start the motors on the AC? Are you saying that the only problem is NO LIVE VIDEO ?
If you have NO communication with the Aircraft and the Transmitter after updating , then you want to re- link the AC and the RC
Only do the below procedure if you have no communication at all between AC and RC... Go to the other thread below if NO VIDEO is the only problem.
HOW TO RE LINK ***After you do an update to the AC and Or RC you may loose connection between the RC transmitter and the aircraft . Once you confirm that you have the proper updates on the AC and RC go to the Remote contol Settings tab on the go app. go to the bottom and in blue highlight it will say "Linking Remote Controler". Before you press that , make sure you can find the Red link button on ther aircraft , it is inside the Main fuselage behind the right top silver nose cone screw , ( You do NOT have to take anything apart to find it ) may need a flashlight to see it. Once you find it have the AC and RC on and press link button on Go app , you will then have 60 seconds to press the red button on the aircraft, press and hold that button in firmly for about 5 seconds, let go . You should then have a success box on the go app.
IF NO VIDEO IS THE ONLY PROBLEM AND THE CAMERA DOES THE NORMAL START UP DANCE :
We will need to see the hidden file on the SD card you used to update the aircraft . I have directions on a link below. If you do not have the last update on the SD card still then simply load the CURRENT FW that is on the Aircraft now to the SD card ( the same one you loaded to the aircraft most recently ) . It will only take a minute or two to upload because it will see it has already been updated .
Then put the SD card back in the PC or MAC to be read, we want to see lines "0800 and 1500", and if they say, "Device not Detected " then you will need to send at the very least the Camera in for repair. This is from a corrupted video module inside the Camera .
Link below is how to open Hidden files on a PC, written by yours truly .
http://forum.dji.com/thread-44546-1-1.html
If you have a MAC use the link below , it is a PDF file .
http://forum.dji.com/forum.php?m ... xNjcyMTd8NTU0NjM%3D
This " No video transmission " and corrupted FW can happen if you have the RC Transmitter on when you were updating the Aircraft ....do you remember if you did ? This can cause it , but there are some others .
***Sample of the file below , ( notice code lines 0800 and 1500 ) The file on YOUR system we want to look at will be on the Very Bottom of the page when you are looking at the Firmware download history , that is the one we want to diagnose. THIS IS AN OLD 1.3 ( FOR EXAMPLE ONLY ) FILE BUT IT WILL LOOK THE SAME , LOOK AT THE VERY BOTTOM OF THE LOG AND LOOK AT LINES 0800 AND 1500.
device not detectred.PNG
donnie
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