What to send back after a crash
635 4 2017-2-20
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Aaronmke
lvl.4
Flight distance : 2155883 ft
United States
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Yeah the title says it all ,I crashed the mavic.I hit the top of a tree screwing around in a park in sport mode ,didn't have enough altitude . (TOTALY PILOT ERROR)
I would like to know what all I should send back. DJI support said do not send the battery although it does not seem to be damaged and seems to function OK
They did say to include the gimbal clamp and cover and I know not to include the SDcard. Really wondering about the battery and do not want to add weeks to shipping time if they need it and I don't send it.
I'm going to send this back tomorrow so any replies tonight would be greatly appreciated.
Thanks
P.S. I know I'm going to some feedback about my mistake but I will learn from it.(The mistake that is) not necessarily the feedback I'm going to get.ha ha
2017-2-20
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DroneFlying
lvl.4
Flight distance : 10774613 ft
United States
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They won't need your battery; just send the aircraft as requested. The gimbal clamp and cover request is probably to ensure that no additional damage occurs to the fragile gimbal while it's in transit.
2017-2-20
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Aaronmke
lvl.4
Flight distance : 2155883 ft
United States
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Droneflying,Thank you for your response and not beating me up about the crash
2017-2-20
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DJI Mindy
Administrator
Flight distance : 7 ft
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Sorry for your crash, Aaronmke.
Just as DroneFlying mentioned, if the battery is working fine, then you don't need to send it in.
Hopeful you'll be back in the air very soon.
2017-2-21
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Aaronmke
lvl.4
Flight distance : 2155883 ft
United States
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Thank you.
2017-2-22
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