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BUG- DJI GO V3.1.5 (2775) Camera quality option
927 10 2017-2-21
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haosy
New
Flight distance : 53084 ft
Singapore
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Camera quality (video) does not stick to 4K after toggling between photo mode and selfie mode.

The camera record setting automatically drops to 720P when toggling between Photo and Video options, frustrating bug...

Please fix or help! thank you!
2017-2-21
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Nigelbrinkmann
First Officer
Flight distance : 586391 ft
Australia
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Hi, do you have the osmo and device connected and on while seeing these changes?, if you are using the app without the osmo connected it will only show the defaults settings in the app.
2017-2-21
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haosy
New
Flight distance : 53084 ft
Singapore
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Nigelbrinkmann Posted at 2017-2-21 05:21
Hi, do you have the osmo and device connected and on while seeing these changes?, if you are using the app without the osmo connected it will only show the defaults settings in the app.

Hi, yes OSMO device and iphone were both connected via bluetooth in operation.
2017-2-22
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growthpang
lvl.1
Flight distance : 1742 ft
Japan
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haosy Posted at 2017-2-22 18:26
Hi, yes OSMO device and iphone were both connected via bluetooth in operation.

I had a similar issue before, but it only happened after the DJI app crashed. I didn't notice and had to record all my footage again with the higher resolution, so I check the settings every time before shooting now (which means I lose shots more often now). I'm using an Galaxy S7 Edge.
2017-2-22
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Nigelbrinkmann
First Officer
Flight distance : 586391 ft
Australia
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haosy Posted at 2017-2-22 18:26
Hi, yes OSMO device and iphone were both connected via bluetooth in operation.

It should be connected via WiFi not Bluetooth.
2017-2-23
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haosy
New
Flight distance : 53084 ft
Singapore
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Nigelbrinkmann Posted at 2017-2-23 00:58
It should be connected via WiFi not Bluetooth.

sorry but i dont think the dji osmo mobile has wifi feature. only bluetooth DJI osmo mobile
2017-2-24
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haosy
New
Flight distance : 53084 ft
Singapore
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growthpang Posted at 2017-2-22 19:45
I had a similar issue before, but it only happened after the DJI app crashed. I didn't notice and had to record all my footage again with the higher resolution, so I check the settings every time before shooting now (which means I lose shots more often now). I'm using an Galaxy S7 Edge.

same here.... no fix for you yet?
2017-2-24
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Nigelbrinkmann
First Officer
Flight distance : 586391 ft
Australia
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haosy Posted at 2017-2-24 01:36
sorry but i dont think the dji osmo mobile has wifi feature. only bluetooth DJI osmo mobile

Sorry my bad, thought it was the normal osmo!
2017-2-24
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Vinhphuong
New

Vietnam
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Did you have any solution for that ? Please tell me i also feel uncomfortable becase of this issue
2017-2-24
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Vinhphuong
New

Vietnam
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Did you have any solution for that ? Please tell me i also feel uncomfortable becase of this issue
2017-2-24
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growthpang
lvl.1
Flight distance : 1742 ft
Japan
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haosy Posted at 2017-2-24 01:36
same here.... no fix for you yet?

No fix yet, I still get about 1-2 crashes a day, really depends on how much I use the app. I was told to send it in for repair for another issue though.
2017-2-27
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