Ranze
lvl.2
United States
Offline
|
Good luck Ken, as you can see DJI will try to look like they're helping but in actuality set you up.
He said on his first post to put on tripod and lock the gimbal to "fix" this of center issue. Then 2 post later says that you can't fix the beeping, that he caused you to do to fix off center problem. Then why suggest that at all when you know there's going to be beeping.....when people are recording. DJI hasn't been much help. They're just a front to take the complaining customers and provide no actually support. I've been back and forth with them for days now. I just bought my unit less than weeks and I'm having TILTING Issues and audio issues. Their resolution is for me to send it in to get it replaced by a "non-new", i suppose refurbished unit, as they keep arguing that it's policy. What was a big problem to me, just like how he said to your gimbal is, "Hi, I see a slight movement of the camera, which is normal. " How is a marketed stabilized still camera or video camera suppose to be normal to have slight movement? It doesn't make sense, customer support doesn't make sense, and DJI doesn't make sense. Good luck though! Just don't hold your breath. |
|