RicardoGray
Captain
Flight distance : 4356421 ft
United States
Offline
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SkoiSirius Posted at 2017-2-23 12:17
Jane was purchased November 2015.
Sending it in seems like a hassle. Probably takes a while does it not? Is it sent back to China or somewhere Stateside?
There are lots of You-tube videos on your cameral and gimbal. Check the ribbon cables up under the mounting plate. sometimes they can get knocked loose. Pull them out and re-seat them. I would think at least you could do a re-calibration of everything since it took a tumble. May not help but it is worth a try and doesn't cost you anything but your time.
I think it is sad, that the only support that is given most of the time is to "Send it in for repair or evaluation". I should point out I am referring to the DJI team. I understand that they cannot diagnose a lot of problems without further investigation, but it seems many times we get the same response.
I emailed DJI for some parts to repair a broken gimbal yaw arm and ribbon cable, and a replacement shell for my P3A, (I already have it apart for some cracks in the shell that they all seem to get, and I messed up and hit a tree limb and my gimbal arm broke off tearing the ribbon cable too)...and the response I got back was they wouldn't sell me any parts and recommended sending my Phantom in for repair. I bought what I needed from Amazon, had it in 2-days and back in the air. I mean, if you are willing, and take your time, these aren't that hard to repair. I'm not talking about some malfunctioning board or something like that, but you can just about buy whatever you can imagine on either Ebay or Amazon. I'm like you, I don't want to send mine in if I don't have too. I do understand that there are those who don't feel comfortable doing either. To each there own. It seems if it still works but has some minor issues, you might be able to correct your issue yourself. Good luck to you. |
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