hallmark007
Captain
Flight distance : 9827923 ft
Ireland
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fans568ab868 Posted at 2017-2-24 05:41
Thanks but surely the manufacturer should be held accountable for producing items unfit for purpose?
I don't understand how they can wipe their hands of this ? If this was any other a product - a car, food, medicine, a computer etc, they would all be held accountable! Can you imagine if, Mercedes, Mars, Smithkine Beecham or Apple, sold faulty items and then wouldn't help because it was bought in another country?! They wouldn't do that, they would take ownership and accountability and provide a service to the consumer!
Your right manufacturer should be responsible, but there responsibility should not be to you, but rather the person or company who purchased from them.
And the company you purchased from should be responsible to you, just contact them and tell them your having a problem, I'm sure if everything is ok they will sort you out..
If you purchase something from your local store, let's say a litre of milk and it was sour you wouldn't send it back to the producers you would take it back to the store who sold it to you, if you sent it back to producers how would they know where it came from..
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