Drones Toronto
lvl.3
Flight distance : 953596 ft
Canada
Offline
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Hi, I have the same problem using my Samsung S5. It seems that since last update this is happening more and more. As of today, March 1st., the app will not even load or go into camera mode. I have tested and this is only happening on the android version, IOS still works. In addition, I could not have DJI GO and DJI GO4 installed at the same time. Inspire 1 would show as disconnected. If i unistalled the DJI GO 4 and install DJI GO, the problem clears. In addition, I have now bricked up four Inspire 1 radios with disconnect messages. After doing simple antennae upgrade, after reassembly, the disconnected message appears. At first I thought I did something while doing the antennae upgrade but after swapping in new HDMI module, the problem cleared. I then did a second radio, same problem, swapped in new HDMI module and problem cleared. Now I have 3 more radios with same problem and I can not keep buying new HDMI modules. Not sure what DJI has done in this last update but it has made things that used to work, not work anymore. Please share if you have same problem, more information or a solution. It would also be nice if the DJI rep on here stepped up to the plate and answered some of these issues. I have done dozens of antennae upgrades and never had this problem. As mentioned, as of today, the DJI GO app will not even start and then as BrettP3Pro mentioned, the message turns into an annoying nag that comes up repeatedly, even when app is not running. I have everything to latest versions and lots of memory, cleared all other apps out and still the problem persists. Appreciate any help as DJI seems to not want to talk about this problem. TODAY, I called, explained my problem, after 45 minutes on hold they told me that they would need to escalate to 'a tech', held another 45 minutes. After going from 8th position to 2nd, they disconnected the call. Horrible front line service, if they are not able to answer a question, why are they on the tech support line? |
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