DJI Mindy Posted at 2017-2-28 22:58
Could you please clarify your current firmware version?
The vibration seems like happened when the aircraft started to brake?
I've just landed after a flight this morning and powered on to capture the firmware version and right away it wanted to upgrade to 01.03.0400, so I'm upgrading now.
So it was running the version prior to that.
Yes, it happens under braking.
Spinball Posted at 2017-2-28 23:23
I've just landed after a flight this morning and powered on to capture the firmware version and right away it wanted to upgrade to 01.03.0400, so I'm upgrading now.
So it was running the version prior to that.
Yes, it happens under braking.
Please try to release the stick gently, do not release the stick suddenly.
Test more and let me know if this helps.
Hello, we have the same problem. A post has been created for this problem : http://forum.dji.com/thread-73996-1-1.html
i'm going to return my mavic pro. As you say, the problem happens when you move fastly but this is not normal
DJI Mindy Posted at 2017-3-1 01:41
Please try to release the stick gently, do not release the stick suddenly.
Test more and let me know if this helps.
I want to send my mavic back to get the gimbal checked out.... when I turn it on it goes crazy.... smacking the camera everywhere then it stops... then I get warnings that the gobs
Is being obstructed .. with nothing obstructing it...when I manage to have control of the Gimbal the roll is totally off so I try to manually set it but it doesn't even move no matter what side I move it to... how do I send it back
Mine does the same exact thing. Ripple effect in the videos when accelerating or letting off accelerator. I have tried everything to resolve it....there seems to be a defect of some sort.
David Pumpkins Posted at 2017-3-1 16:45
I want to send my mavic back to get the gimbal checked out.... when I turn it on it goes crazy.... smacking the camera everywhere then it stops... then I get warnings that the gobs
Is being obstructed .. with nothing obstructing it...when I manage to have control of the Gimbal the roll is totally off so I try to manually set it but it doesn't even move no matter what side I move it to... how do I send it back
PimpDawg Posted at 2017-3-1 16:50
Mine does the same exact thing. Ripple effect in the videos when accelerating or letting off accelerator. I have tried everything to resolve it....there seems to be a defect of some sort.
DJI Mindy Posted at 2017-3-1 18:20
I have checked your thread. Natalia is following up with you. She will let you know if there's any update.
Thank you for your feedback.
Yeah, she told me to "fly slower".... NOT a solution.
If it is normal behavior when the Mavic is braking why is it also happening when accelerating from a stop?
If this is normal then you need to update your website marketing material to include "Ripple effect also included in recorded video" because all you tout is how excellent the quality is.
I have had a gimbal problem from day 1. I did report it but because it did not seem major, I decided to keep flying with it and just cut the bad bits out of the video.
See here: https://forum.dji.com/thread-81019-1-1.html
I then tried flying in some wind recently, not enough to cause any wind warnings but could hardly see the screen it was so bad. Now I can't get anyone at DJI to respond to the problem. I am sure that if anyone who saw my videos on Youtube knew they came from a Mavic, no one would buy one.
Jenee 2 Posted at 2017-3-2 20:10
I have had a gimbal problem from day 1. I did report it but because it did not seem major, I decided to keep flying with it and just cut the bad bits out of the video.
See here: https://forum.dji.com/thread-81019-1-1.html
That's way worse than mine or anything else I've seen. If mine were doing that it would 100% get returned for repair.
PimpDawg Posted at 2017-3-1 16:50
Mine does the same exact thing. Ripple effect in the videos when accelerating or letting off accelerator. I have tried everything to resolve it....there seems to be a defect of some sort.
Jenee 2 Posted at 2017-3-2 20:10
I have had a gimbal problem from day 1. I did report it but because it did not seem major, I decided to keep flying with it and just cut the bad bits out of the video.
See here: https://forum.dji.com/thread-81019-1-1.html
wow, i felt like i was drinking after watching your video. Pretty farm land tho :-)
It is now back from repair and the drone was replaced. Had my first fly today and the video is good. Must have been something more than just the gimbal.