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Flight Record Issue
1130 11 2017-2-28
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DT393
lvl.4
Flight distance : 282979 ft
United States
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Has anyone had an issue where their Flight record splits up their flights? My record shows I have two Mavics, both named "SpicyLobster" one with 6 flights, the other with 2 . Anyone know why this is occuring? I switched from a Iphone 6 to a 7+ when it first happened, so I thought maybe that caused it but the second rougue flight happened this weekend. I prefer to have it accurate, is there anything i can do to consilidate? Will this keep happening?







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2017-2-28
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user3161491e5d
lvl.3
Flight distance : 2437257 ft
United States
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Yes me to. I have Phantom 4  and mavic does it on both
2017-2-28
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DJI Mindy
Administrator
Flight distance : 7 ft
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Sorry, I'm not able to see your pictures. Could you please let me know your DJI account email?
I'll help to check it from our end.
Is your DJI account email the same as your forum email?
2017-3-1
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CuaC
First Officer
Flight distance : 369626 ft
Germany
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I don't have that issue, but I love the name "SpicyLobster" hahaha
2017-3-1
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DT393
lvl.4
Flight distance : 282979 ft
United States
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CuaC Posted at 2017-3-1 02:12
I don't have that issue, but I love the name "SpicyLobster" hahaha

Haha thanks, I've been using it for a while when I play video games. I need to create a good lobster skin on decal girl for it
2017-3-1
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DarkEnergy
lvl.1

Mexico
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I have a similar situation. Two users, abc and abc01
2017-3-1
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DT393
lvl.4
Flight distance : 282979 ft
United States
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DJI Mindy Posted at 2017-3-1 01:57
Sorry, I'm not able to see your pictures. Could you please let me know your DJI account email?
I'll help to check it from our end.
Is your DJI account email the same as your forum email?

Yes it should be, i sent you a PM with my email address as well
2017-3-1
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fansad5a8552
Flight distance : 22848 ft
United States
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Yes, I have 2 profiles as well...can't figure out why or how to get rid of one.
2017-3-1
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SpicyLobster
lvl.4
Flight distance : 282979 ft
United States
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DJI Mindy Posted at 2017-3-1 01:57
Sorry, I'm not able to see your pictures. Could you please let me know your DJI account email?
I'll help to check it from our end.
Is your DJI account email the same as your forum email?

Hey Mindy, just checking if you made any progress on checking my account? its still showing 8 total 6 and 2 flights as before. i havent gotten to fly again due to weather here in Cali.
2017-3-7
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Desert Toad
lvl.3
Flight distance : 1176624 ft
United States
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For some reason it looks like I have 3 flight records.  I have only flown the Mavic on my iPad mini.  One shows just one flight, another 22 flights, and the third shows 23 flights.  I have them synced to my iPad Air just because, would that cause it?  Only fly from my iPad mini.
2017-3-7
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DJI Mindy
Administrator
Flight distance : 7 ft
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SpicyLobster Posted at 2017-3-7 11:25
Hey Mindy, just checking if you made any progress on checking my account? its still showing 8 total 6 and 2 flights as before. i havent gotten to fly again due to weather here in Cali.

Sorry for the late reply.
I have checked your flight records.
The app will recognize the aircraft SN and record it in the flight records.
Sometimes the network or the service agreement will affect the app to acquire the SN.
So it will create a new page of the flight records.
There's no need to worry about it.
2017-3-8
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SpicyLobster
lvl.4
Flight distance : 282979 ft
United States
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DJI Mindy Posted at 2017-3-8 19:38
Sorry for the late reply.
I have checked your flight records.
The app will recognize the aircraft SN and record it in the flight records.

so there is no fixing it? is that something that may be addressed in the future? Im kinda OCD about stat stuff its time totally going to bug me. Ill try to ignore it tho
2017-3-13
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