steveau
lvl.1
Australia
Offline
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Hi, Just wondering how long this process will take. I sent may mavic to DJI Technology Australia, BURWOOD, Australia on 20th Feb and the status didn't update until 28th Feb as received although it was delivered and signed for by "Yuor" on 22nd Feb and there have been no further updates. I would think that with the Mavic being only two weeks old (when claim made) and having purchased the extra "DJI Care" that this would be a quick turn around or at least some communication as to the progress and timeframe. My case number is "CAS-446987-V4F7W5" and I really would apprieciate some communcation.
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