want repair gimbal but they suggest me a new mavic
601 3 2017-3-4
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Machazzart
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Indonesia
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i've sent my mavic for repair the gimbal but they suggest me a discount a new mavic. Why they not repair the gimbal? why they suggest me the new one???
FYI... i need to pay that new mavic they suggested USD693.....
2017-3-4
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DJI Mindy
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Flight distance : 7 ft
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I'm sorry you are experiencing difficulties, Machazzart.
Could you please provide me with your case number? I'll help to look into it.
2017-3-5
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Machazzart
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Indonesia
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Case Number:  CAS-467071-G9X9X3
2017-3-5
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DJI Mindy
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Flight distance : 7 ft
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Machazzart Posted at 2017-3-5 19:30
Case Number:  CAS-467071-G9X9X3

I have checked your case.
Your aircraft was water-damaged and that's why we didn't repair the gimbal and suggest you to purchase a new one.
2017-3-5
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