Please select Into the mobile phone version | Continue to access the computer ver.
DJI GO app crashing
294 9 2017-3-8 00:32:18
Senorpablo
Beginner
Flight distance : 116859
United States
Offline

I can't get through a single flight without the DJI GO app hanging or crashing. I didn't have this issue previously. I've been using the same hardware for over a year.
Phantom 3 Advanced and Nexus 6P. Android 7.1.1. DJI GO 3.1.3.
2017-3-8 00:32:18
Use props
DJI Natalia
Moderator
China
Offline

Sorry to hear about the issue, have you tried to delete it and re-install the app? Please turn off all other background applications when running dji go.
If no improvement, please help us export the crash log:  /sdcard/DJI/dji.pilot/LOG/CRASH.
2017-3-8 03:01:34
Use props
Azazel4
Beginner
Flight distance : 13291
Switzerland
Offline

Have the same issue with a Sony Xperia Z5. Since I updated to android 7 the app closes every minute or so, or the video feed goes blank. At the moment I cannot use dji go.
2017-3-9 01:31:25
Use props
Xmlzp84LBZsZ
Beginner
United Kingdom
Offline

Hence why I bought Litchi.

At least that works on Android as it's supposed to...DJI App, not so much.
Still, what can I expect it only cost a £1000
2017-3-9 10:16:15
Use props
fans66d40b4c
Hobbyist
United States
Offline

Natalia Please get this Message to your developers DJI App Crashing a lot.  
Flying P4 and using the K1 Shield
never had issues like this before
2017-3-15 03:02:22
Use props
Senorpablo
Beginner
Flight distance : 116859
United States
Offline

DJI Natalia Posted at 2017-3-8 03:01
Sorry to hear about the issue, have you tried to delete it and re-install the app? Please turn off all other background applications when running dji go.
If no improvement, please help us export the crash log:  /sdcard/DJI/dji.pilot/LOG/CRASH.

Crashed during 2 out of 3 flights today.

Logs are here:
https://www.dropbox.com/sh/vtct5 ... s0StTdvwV5fsHa?dl=0
2017-3-20 19:26:37
Use props
DJI Natalia
Moderator
Japan
Offline

Senorpablo Posted at 2017-3-20 19:26
Crashed during 2 out of 3 flights today.

Logs are here:

Thank you, I've reported it to our engineers for further analysis.
2017-3-21 01:39:13
Use props
DJI GO Android
DJI R&D Squad
China
Offline

Hi, I am the engineer of dji go.Thank you for your feedback.
Please update your app ,  the latest version  is 3.1.4.
Thank you.
2017-3-22 03:59:14
Use props
DJI GO Android
DJI R&D Squad
China
Offline

Hi, I am the engineer of dji go.Thank you for your feedback.
Please update your app ,  the latest version  is 3.1.4.
Thank you.
2017-3-22 03:57:27
Use props
kurdish123
Beginner
Sweden
Offline

I have this problem takeoffbutten in right
Screenshot_2017-03-22-12-07-36-990_com.miui.gallery.png
2017-3-22 04:13:57
Use props
You need to log in before you can reply Login | Register now

Credit Rules

Close

DJI RecommendsPrevious /1 Next