coyle22
Flight distance : 5413 ft
Ireland
Offline
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DJI Mindy Posted at 2017-3-8 19:52
Apologize for what happened to your replacement, Kevin.
I have confirmed with our pre-sales team and since the Phantom 3 standard is out of stock currently, the shipping is delayed. I have brought this to the attention of our pre-sales team and we will ship out the aircraft as soon as possible once it's in stock.
Really sorry for the inconvenience caused.
Hi Mindy, I appreciate the quick reply. Would it be possible to send out the normal Phantom 3 Standard kit with the remote etc? As far as I can see, the problem is specifically with the one you are sending out that doesn't include the remote or charger.
I believe I have waited long enough (6 weeks), especially considering the reason I'm in this situation is because you sent out a faulty software update, obviously without sufficient testing. I also have a trip to Iceland in less than just over 10 days and need a drone back for that! Thanks, Kevin
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