Erratic gimbal movement
1098 1 2017-3-9
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BSchoepke
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Germany
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Hey there! It's me again after some time. I got a reply on some issues in November and tried out a few things (including a firmware update). In the end things got worse...

Now the gimbal movement is sometimes totally out of control. It moves around like crazy and even locks itself up.

I read on some posts that there where hardware issues on some osmo  cameras manufactured in october. Since I got this one on my birthday in  early november it could be that this one is a bit broken too.

Could you please instruct me how to send it to you to fix the problem?
Thanks!
2017-3-9
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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Sorry you are experiencing difficulties, here is the link to get started with the RMA process.
Also here's the phone number for Germany.
http://www.dji.com/support
GERMANY
+49 (0) 9771-177 3000
Mon-Fri 9:00AM - 3:00PM (GMT+1)
2017-3-9
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