I have sent my Mavic for service in NL for nearly a month ago. Status update has not changed since two weeks. Is it normal that it takes so long. CAS-448 838-H8R7N3

It has not been a month, your Mavic was received in to the NL repair center on 2/22.
Anyways, I've added your case to management.

DJI-Ken Posted at 2017-3-9 08:56
It has not been a month, your Mavic was received in to the NL repair center on 2/22.
Anyways, I've added your case to management.

DJI has had my drone for 2 weeks. Haven't once even acknowledged receiving it or letting me know what is being done.

fansbe180178 Posted at 2017-3-9 17:02
DJI has had my drone for 2 weeks. Haven't once even acknowledged receiving it or letting me know what is being done.

I have replied you on the other thread.
Please let me know your case number and I'll prioritize your case.