What is average turn around time for DJI Refresh with Phantom 4 Pro?
690 3 2017-3-9
Uploading and Loding Picture ...(0/1)
o(^-^)o
wesflan
lvl.2
Flight distance : 1526158 ft
  • >>>
United States
Offline

Hello,
The UPS site shows that my drone was signed for this past Tuesday. I was just wondering how long it would be until it shows that it was received from the online Case Repair Progress?
2017-3-9
Use props
DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

It's normally checked in within a day or two, but the Presidents Day holiday did delay some check ins. Could you happen to provide your case number so I can follow up?
2017-3-9
Use props
wesflan
lvl.2
Flight distance : 1526158 ft
  • >>>
United States
Offline

Apolgies DJI-Jamie.  I did not realize you had replied to my post.  The case is CAS-483335-G7Q7T7.  I did recently get an email stating it was received today and that a it was currently in "Conduction Damage Assessment."  Thank you.
2017-3-13
Use props
fans41604791
lvl.1
United States
Offline

wesflan Posted at 2017-3-13 15:41
Apolgies DJI-Jamie.  I did not realize you had replied to my post.  The case is CAS-483335-G7Q7T7.  I did recently get an email stating it was received today and that a it was currently in "Conduction Damage Assessment."  Thank you.

Curious to see how things panned out since your last post?  Have you received a new P4P back yet??

I also have a unit that was sent in for repair/replacement under DJI Refresh.   Paid my $99 fee today and will wait to see how long before I'm back in the air....
2017-3-22
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules